How to cancel a booking

If you want to allow users to cancel a booking they have already submitted, you can enable the “Allow cancellation” option from the “Booking availability” section in the product.

allow cancellation settings

 

Your users will be able to cancel their booking no later than xx days/months before the booking start date.

Users can cancel the booking from their “My Account” page on your website.

cancel booking

The admin will see the booking appear with the “Cancelled” status.

booking view cancelled

Note: The plugin does not handle any other refund option related to booking cancellation.