Faqs

Can I somehow control affiliate registrations in my shop?

After affiliates send a request, administrator has to enable users as affiliates. With the premium version of the plugin, though, this step can be skipped and automate the entire process, by making users immediately enabled as affiliate as soon as they have completed registration.

How long do cookies last?

You can set cookie storing time on your own from plugin option panel in the option “Referral cookie exp”

Can commissions be differentiated for different products?

Unlike the free version, which allows to set a general commission for the entire shop, the premium version allows you to set different commissions for different products and different affiliate users.

How can I get support if my WooCommerce plugin is not working?

If you have problems with our plugins or something is not working as it should, first follow this preliminary steps:

  • Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.
  • Deactivate all plugins you are using and check if the problem is still occurring.
  • Ensure that your plugin version, your theme version and your WordPress and WooCommerce version (if required) are updated and that the problem you are experiencing has not already been solved in a later plugin update.

If none of the previous listed actions helps you solve the problem, then, submit a ticket in the forum and describe your problem accurately, specify WordPress and WooCommerce versions you are using and any other information that might help us solve your problem as quickly as possible.
If you are using the premium version of the plugin, we invite you to ask for assistance in our support desk.