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The affiliate commission seems to be the wrong one. Why is that?

If the affiliate commission seems not to be the right one, it may be that there is a rule that is overriding the rate settings. So, make sure you check all the available settings. Consider that you can set up:

  1. A global rate from the Commissions & Payments page
  2. product and user rules from the Rates tab
  3. a custom rate in the affiliate’s profile
  4. categories and product exclusions from the General options tab.

Please, refer to this page for more details about the rules and how their priority works.