View Product Page

Ended auction page

In YITH > Auctions > “Auction page”, you will find the ‘Ended auction page’ settings.

  • Show how the auction has ended in the auction page: Shows the reason why the auction ended.
Auction page options example 2.1

The product either shows a message that the auction is no longer active because it ended, or because someone bought it through the ‘buy now’ option.

  • Suggest other auction in the ended auction page: Show other auctions the users could be interested in, as this current auction has been closed.
  • Suggest active auctions: Based on:
    • the same category as the ended auction
    • all categories
  • Auctions to suggest: Give in the number of auction products you want to show.
same category option
all categories option

Auction badge

From the Customization tab we can manage the badge that is displayed on the auction products.

  • Show auction badge: Decide if you want to show the auction badge on the shop page. If you turn it off here, it will still be show on the product detail page.
  • Upload auction badge: Select the badge you want to show
shop badge example

The badges are visible on auction type products in shop page.

We can decide to show or hide the badge on the product detail page of auction products directly from the plugin dashboard > Auction Page.

  • Show auction badge on product image: If disabled, you will not see the auction badge on the product image in the product detail page.
shop badge example 2

The badge is shown on the image in the product detail page.

Countdown

From the Customization tab, you will also be able to manage the countdown options and customize the style of the countdown as it appears on the product detail page.

  • Show countdown: Decide if you want to show a countdown option in product detail page.
  • Date format: Which date format do you want to use.
  • Time format: Which time format do you want to use.
  • Countdown style: Choose from 4 different styles, default, compact, big blocks or small blocks (the style applies to all products, you cannot override it).
  • Countdown color: Select the color of the text, the section background and the block backgrond (applies to ‘big blocks’ style).

Default style

Compact style

Big blocks

Small blocks

The last settings you will find on this page, refer to changing the color of the countdown text, when approaching the expiration date.

You can set xx minutes, hours or days before the auction ends, to change the color automatically. Both on the shop page, as on the product detail page.

Shop page

shop page

Product page

product page

Automatic bidding

How does automatic bidding work?

In YITH > Auctions > General > “Auction options” you can find the options to set ‘Automatic bidding’.  

Let’s say that you wish to spend a maximum of 300€ on a car, you go to that product detail page and see that there is an ‘bid up’ of 10€.

You insert the amount of 300€ and you let the system basically do the rest.

Auction with automatic bid - example

As you can see your initial bid has been added to the ‘bids’ list. But wait, this is not the 300€ you inserted?! That is right, this is the way the automatic bid up works. Each time another user bids, you will automatically bid ’10€’ until you reach your max of 300€.

Auction with automatic bid - example

How to set up an auction with Automatic bidding?

Step 1: Set bid type to > Automatic

Step 2: Choose the automatic bid type:

  • Simple: set one fixed amount.

Example: 10€ increment regardless of the current bidding amount.

  • Advanced: set different amounts based on price ranges.

Example: It starts off with an amount of 5€ and depending on the current bid amount, the automatic bid increments will change, to 10€ in the second price range. And if the current bid amount exceeds 251€ it finally changes to 25€.

Ban user

Ban users from bidding and add a personal message to the reason why they are banned. You can ban a user from Users > Edit user > Auction details.

ban user

The user will no longer be able to place bids on any auction product, no exceptions possible. They will see your message on the product page.

ban user frontend

Buy it now option

You can offer your users the possibility to choose the buy it now option for an “Auction” type product. So they can purchase the product for a fixed price bypassing the current auction.

You can set the fixed price of the related product in product editing page.

Users will see an extra button on the product page, from where they can purchase the product directly.

buy now product

What happens if the bidding price exceeds the buy now price? Good question. In YITH > Auctions > General > Auction options> ‘‘Bidding options’‘, you will find 2 options with regards to what to do in this situation.

  • Hide ‘buy now’ when a bid exceeds the buy now price: Buy now option will disappear if the price has been exceeded.
  • Hide ‘buy now’ after the first bid: Buy now option will disappear if a bid is placed, regardless of the amount.

E-mail settings

In WooCommerce > Settings > Emails you will find all emails added by the plugin in which you can activate/deactivate and also access to modify the content.

user emails auctions

User emails

  • Highest bid outbid: informs customers that their highest bid has been overbidden.
  • Is about to end: email sent to the user when the auction is about to expire. For the correct email sending, enable the “Send emails” options from General> Auction options> Cron settings & user notifications:
  • Winner: informs the customer who won the auction.
  • Successfully bid: customers receive an email after they successfully placed a bid.
  • No winner: customers who did not win will receive an email.
  • Delete bid: customers will be informed when their bid has been deleted.
  • Winner reminder: ​email to remind the user who won the auction to pay for the product. You can set this email in YITH > Auctions > General > “Auction rescheduling”.
  • Reserve price not exceeded for best bidder: informs the best bidder that the minimum reserve price hasn’t been reached.
  • Successfully follow: Customer is added to the followers list correctly.
  • New bid for bidders and followers: Bidders and followers are informed about a new bid.
  • Closed by buy now for bidders and followers: Bidders and followers are informed when an auction is closed due to ‘Buy now’.
  • Stripe emails – Only visible if you have enabled YITH Stripe:
    • Stripe couldn’t process your payment: Email after first failed attempt.
    • Stripe payment failed: Email after second failed attempt.
    • Stripe item lost: Email after third failed attempt.

Administrator emails

admin emails auctions
  • Reserve price not exceeded: admin receives a notification in case an auction has ended without reaching the reserve price.
  • Without bids: admin receives a notification in case an auction ends without bids.
  • Has a winner: admin receives a notification when the auction ends and has a winner
  • Successfully bid email for auctions: admin receives an email when a customer successfully places a bid.
  • Delete bid admin: will be sent when a bid has been removed.
  • Rescheduled product admin: ​when the auction product will be rescheduled automatically.

Email example

Fee payment

Does your product require a payment, before the user is able to place a bid? That is possible, you can enable this option in YITH > Auctions > General > “Auction options”.

You can set this rule in the ‘general‘ plugin settings, and decide per product if you want to disable it and/or change the default fee amount.

You first decide IF you want to override the general settings, and you then decide how you wish to override them.

The user will see a warning message on the product page, explaining the need of a fee.

fee example

My account page

The plugin will automatically add an ‘Auctions’ endpoint to the my account page. This tab will include both the watchlist and the current auctions the customer is bidding on.

Here the user is able to see his bid, the current bid, if the auction is active, if you won, and the pay now button (in case he won).

When you’ve enabled the option “Automatically create a “Pending payment” order assigned to winner” the winner of the auction will be able to find the created order directly in the ‘Orders’ section (check the settings here).

automatic order example

The customer is able to directly pay for the auction that he won, because the order is already created with a pending payment status.

Overtime

The plugin offers the possibility to postpone the auctions expiration date, when someone places a new bid a few minutes before it ends.

You need to enable “Overtime” settings which you can find in General > Auction options> Bidding options.

You can also override this option on product level, within the product edit page. For example if you wish to turn off the overtime option for a certain product, or set a different time span.

  • Override overtime options: If you select YES here, and leave the ‘Set overtime’ option to NO, no overtime will be applied to this product.
  • Set overtime: Like the general settings,  you can set the time that will specifically be applied to this product.

How do I configure overtime?

Suppose we set our parameters as follows:

  • Time to add overtime: 5
  • Overtime: 15

If someone adds a bid minutes before the auction ends, extend the auction for 15 minutes more.

The auction expires at 06:45:00.

The user places a bid at 06:46:00 (4 minutes before the expiration)

The auction now expires at 07:00:00 (‘old’ time + 15 minutes)

Before overtime:

before overtime

After overtime:

after overtime
The auction will end only if no new bid is recorded during the last 5 minutes (according to this example), this is a continuing process and has no limit.