View Product Page

Auction winner options

From YITH > Auctions > General > “Auction payments” you can manage what will happen after someone wins the auction.

What happens when a user wins an auction?

Not using the Stripe integration.

automatic order creation auction

  • Automatically create a “Pending payment” order assigned to winner: When the auction is won by a user, the system automatically creates an order for this person. The user is able to find this order in their My Account page, and can choose his payment method directly.

automatic order example

When enabling this option, email options in this section will disappear.

Auction winner settings

  • Within the email notification, redirect the auction’s winner: The winner email will contain the redirect link to:
    • the auction page.
    • the cart page with the auction product already added.
    • the checkout page.
  • Button label in email notification: Enter the button text you wish to show.
  • Show winner badge on auction image: If you are the current highest bidder you will see a ‘winner’ badge on the product image.
  • Winner badge: Select the badge you want to show.

badge example 1

As soon as you are the highest bidder, you will see this badge on the product.

auction winner message settings

  • Custom message to the winner: Customize the message that the user will see on the product page after he wins the auction.
  • Show ‘Pay now’ button in the product page: A button so the user can directly go to the checkout page to pay for the product he won.

auction winner

The page shows a block with a custom message (set by you), the pay now button and the ‘Other auctions you can like’ section which is there by default.

  • Possibility to add auction product with other products: if enabled, users will be able to add multiple auctions (won and/or in their watchlist) from their My Account without leaving the page thanks to the Add to cart in Ajax.
    If disabled, all products previously added to the cart will be removed, and only the auction product will be added.
  • Resend winners email: In case the sending failed, you can manually resend the email to the winner(s) by using this button.

Commission fee

From YITH > Auctions > General > “Auction payments”.

Commission fee settings
  • Charge a commission fee to winners of auction products: Decide if you want to charge the winner a commission fee, on top of the winning bid.
  • Default commission fee: Either choose a fixed price, or a percentage of the winning bid.

commission fee fixed and % example

  • Show commission: Decide to show the fee on the product, cart & checkout page, or only on cart & checkout page.
  • Default commission label: Name of the commission that is visible to the customer.

commission fee checkout

  • Multiple commissions label: Name of the commission for the total amount of commissions that is visible to the customer.

commission fees checkoutYou can override these commission settings on product level, within the product edit page.commission on product edit page

Enabling Stripe integration

What happens when a user wins an auction?

– Using the Stripe integration.

Stripe card mandatory

  • Force users to add a credit card before placing a bid: users must have a credit card added to their account, in order to place bids. If they did not link a credit card to their account, they cannot bid.
  • Notice of: Force users to add a credit card before bidding, in the Payment Method section: Add an informative text for your bidders to explain why they need to add a credit card before placing a bid.

need creditcard message

As you can see, on the product page the users will not be able to bid, until they add a credit card.

stripe automatic charge

  • Charge the winner’s credit card automatically after winning the auction: The credit card selected by default will automatically be charged by the plugin after winning an auction.
  • Notice of automatic charge to show in Payment Method section: Informative text for the bidders to explain why they need to add a credit card and what will happen after they win.

message when adding creditcard

Some options in the “Auction winner options” section will disappear due to the enabling of Stripe and the automatic charging of the credit card.

Auction winner options with stripe

As you can see, the email options have been removed, and the first option is now the winners badge option.

Auction rescheduling with automatic charging activaded

If you decide to enable the automatic charging option, the options in YITH > Auctions > General > “Auctions rescheduling” will change accordingly.

By default, the plugin has 3 attempts to charge the customers’ credit card, 1 time every 24 hours. The system only tries to take money from the default credit card.

default card

This means that even though you have added multiple cards, the system will only use the default one.

Within the “Auction rescheduling” options you can decide what will happen with the auction product, if the system was not able to charge the winner.

Option 1 – Reschedule the auction

reschedule failed payment

  • When the Stripe payment fails after the 3rd attempt, reschedule the auction.
Option 2 –

failed attempt second winner

  • When the Stripe payment fails after the 3rd attempt, Try to charge the 2nd highest bidder.
  • And if also the 2nd one does not pay, you can either choose to do nothing or reschedule the auction.

For more information on how to set up your YITH Stripe plugin, check out the documentation here.