The switch between one subscription and another, can only take place between variations of the same product.
There are 3 options with regards to a possible switch:
- Never: Never upgrade nor downgrade.
- Yes, only to a variation with a lower priority: When switching from a higher level to a lower one, from priority 2 to priority 1 is a downgrade.
- Yes, without limits: When switching to any level.
When talking about levels, we refer to ‘variations priority‘.
You decide within the specific variation if it is possible to upgrade/downgrade to this variation (not from).
You can decide to charge the full signup fee, only the difference or no sing up fee at all.
Finally, you can manage how to prorate the recurring payments by choosing one of the following options:
- No, never
- Yes, but only for upgrades
- Yes, but only for downgrades
- Yes, for all plan changes
For more details about Prorate please refer to → No prorate or → Prorate posts.
How does it look on the frontend?
If you enable the option and allow your customers to change plans (whether it is for an upgrade or a downgrade) they will be able to change the plan from the plan details in “My Account” page, as shown in the screenshot below.
You can also customize the labels of these links from the Customization options, as explained here.