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Upgrade and downgrade

The switch between one subscription and another, can only take place between variations of the same product.

There are 3 options with regards to a switch:

  • Never: Never upgrade nor downgrade.
  • Upgrade: When going from a lower level to a higher one, from priority 1 to priority 2 is an upgrade.
  • Downgrade: When going from a higher level to a lower one, from priority 2 to priority 1 is a downgrade.

When talking about levels, we refer to ‘variations priority‘.

upgrade downgrade switch

You decide within the specific variation if it is possible to upgrade/downgrade to this variation (not from).