View Product Page

General settings

From this section, you can set all the general options managed by the plugin.

General settings
  • User can add to cart: decide if the user can add multiple subscription products to the cart or only one. If you select ‘Only one subscription product‘, the user cannot add more than one subscription to the cart, even though the payment method would allow it.
  • Allow users to manually renew a subscription: decide whether the user can pay for a subscription renewal manually or not. If you select “No, only use the supported gateways enabled for automatic payments”, the checkout page will only show payment methods that support automatic payments. You can find a list of supported gateways here.
  • Stock management with recurring payments: decide if renewal orders affect the stock count of subscription products.
  • Force account registration when purchasing a subscription: decide if the user must create an account when purchasing a subscription product.
  • If a recurring payment is not paid: Decide what will happen when a recurring order does not get paid, you can choose from 3 different statuses: Overdue, Suspended, and Cancelled.
  • Delete subscription if the main order is cancelled: enable this option if you want the subscription to be deleted when the main order is cancelled.

User permissions

Through the following options, you can decide whether users can pause and/or cancel their subscriptions or not.

Pause and Cancel options
  • Allow the user to pause subscriptions: This lets you decide whether users can pause the subscriptions or not. By choosing Yes, user can pause with certain limits, you will be able to define how many times they can pause it and the maximum duration of each pause. When these limits are reached, the subscription will be automatically reactivated.
    • Allow the user to pause subscriptions: This lets you decide whether users can cancel the subscriptions or not. By choosing Yes, user can cancel with certain limits, you will be able to define how many days after the creation and before the renewal date they can cancel it.

These are global settings that can be overridden from the subscription product edit page.

Extra settings

Extra settings
  • Shop manager can control subscription settings: Allow the shop manager to edit the subscription setting options.
  • Staging mode: Enable this option if you need to clone your site to make some tests. This option will be automatically enabled on the cloned site to avoid double charges on your users’ accounts. If you are sure the cloned site is not in staging mode (and so payments can be regularly charged), then, disable this option.
  • Enable log:  This allows enabling the plugin logs.

GPDR & Privacy

GDPR & Privacy
  • Delete personal information after account deletion requests: Any personal information will be deleted if a request is made by the customer.
  • Delete pending and cancelled subscriptions: Subscriptions will be trashed after a set duration, choosing from days, weeks, months, years.