The premium version of YITH WooCommerce Subscription sends automatically an email to users and/or to the shop admin when certain conditions become true.
Email settings can be changed in WooCommerce > Settings > Emails.

email settings

Emails generated with the plugin are the following:

  • subscription status: this email is sent to the admin to inform him/her about users that have paused or resumed a subscription.
  • subscription cancelled: this email is sent to users when they cancel a subscription.
  • subscription suspended: it is sent to users when a subscription switches to ‘suspended’.
  • subscription expired: it is sent to users when the subscription expires.
  • subscription is going to expire: it is sent to users one day before subscription expires.
  • subscription paused: sent to users when a subscription is paused.
  • subscription resumed: sent to users when a subscription is resumed.
  • subscription payment request: sent to users when payment has not been received within periodic payment expiration date.
  • Subscription renew reminder: sent as a reminder for the next payment 15 days before due date.
  • subscription payment made: sent to users when shop admin receives payment.
  • subscription payment failed: sent to users whenever a payment attempt fails.

Admin can choose to be sent a copy of each email sent to users. To do that, you just have to enable the option Send to admin in settings for each of the above listed emails.

Copy admin on email