The commission status is directly bond to the status of the order it’s linked to, and it’s handle in different ways according to whether you are using manual payment or automatic payment through MassPay and PayPal Adaptive Payments.
Please note that since PayPal does no longer support MassPay and Adaptive Payments services, they cannot be activated on new users’ accounts.
Yet, users who had previously activated either PayPal MassPay or Adaptive Payments services can keep using them to manage payments automatically and can refer to the following information for the configuration.
Manual payment
| Order status | Commission status |
|---|---|
| on-hold | pending |
| processing | pending |
| completed | unpaid |
Automatic Payment using MassPay
Once an order is created, its commission is automatically generated on unpaid status, this status will later change into processing.
As soon as your system receives the IPN code from PayPal, the commission status will turn into Paid.
| Order status | Commission status |
|---|---|
| refunded | refunded |
| cancelled | cancelled |
Automatic Payment using PayPal Adaptive Payments
| PayPal status | Order status | Commission status |
|---|---|---|
| Cancelled | Cancelled | Cancelled |
| Created | On-Hold | Processing |
| Completed | Completed | Paid |
| Incomplete | Payment Method Parallel: On Hold Payment Method Chained Delay: Completed |
Completed |
| Error | Failed | Unpaid |
| Reversalerror | Failed | Unpaid |
| Processing | On-Hold | Processing |
| Pending | Pending | Processing |