Archives: Faqs

Yes, by default, but you can change these settings from the Vendors’ permissions settings related to the products and make sure that vendors can publish products without waiting for the admin’s approval. For more details, please, refer to this page.

The vendor shop administrator can make the same actions as the vendor, except for actions concerning payments, which are exclusively managed by the vendor.

There is no limit for administrators in a vendor shop, they can be freely assigned either by the owner of the entire shop, or by the vendor. It is not indispensable to assign an administrator for the vendor shop to work correctly.

If you have problems with our plugins or something is not working as it should, first follow this preliminary steps:

• Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.
• Deactivate all plugins you are using and check if the problem is still occurring.
• Ensure that you plugin version, your theme version and your WordPress and WooCommerce version (if required) are updated and that the problem you are experiencing has not already been solved in a later plugin update.

If none of the previous listed actions helps you solve the problem, we invite you ask for assistance in our support desk.