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How to use the “Announcements” module

The “Announcements” module allows the admin to create announcements that will be shown on the vendors’ dashboards. Let’s see how to use it… 

  1. After the plugin is installed and activated, go over to YITH > Multi Vendor > Modules > All Modules. There, you can enable the “Vendors announcements” module:
    Vendors announcements module option 
  2. As soon as it’s enabled, a new Announcements subtab will appear:
      New Announcements subtab
  3. In that new subtab, you’ll find a dashboard for announcements with an “Add announcement” button. Let’s click on it to create our first announcement:
      Add announcement button
  4. A modal window will appear with lots of options. First, you need to set the announcement object and the content (you’ll find a text editor for the latter):
      Create an announcement window
  5. Then, you’ll be able to select if you want to show the announcement to all vendors, to specific vendors, or to vendors that match specific criteria, here are some of the criteria you can choose from:
      Options to show the announcement
  6. However, I’m going to show this announcement to a specific vendor. After this set of options, there are two options to schedule the announcement: it can be published as soon as it’s created and then disabled manually, or a start and an end date can be set to show and hide the announcement using a calendar. Lastly, an option to allow vendors to dismiss the announcement can be enabled. If not, it will visible as long as it’s enabled:
      More options to show the announcement
  7. Once the announcement is saved, it will be visible in the Announcements panel with a toggle button to enable and disable it:
      Toggle button to enable or disable the announcement
  8. And the vendor will see the announcement on his/her dashboard like this: 

Announcement on the vendor dashboard

How the “Report Abuse” module works

This module allows the admin to add a link for users to report abuse on the vendors’ product pages. Let’s see how to use it…  

  1. After the plugin is installed and activated, go over to YITH > Multi Vendor > Modules > All Modules. There, you can enable the “Vendors report abuse” module:
    Vendors report abuse module option 
  2. As soon as it’s enabled, two new subtabs will appear, Report Abuse and Report Abuse Settings:
      New Report Abuse subtabs
  3. The Report Abuse subtab is where the admin will find the reports sent by users. If no reports were sent, this is what it would look like:
      Reported Abuse subtab
  4. The Report Abuse Settings subtab is where the related link can be enabled or disabled. To enable it there are two options, to show it on all the products from the shop or only on those products that belong to vendors. Let’s choose that last option:
       Report Abuse Settings subtab
  5. When you enable the link, you’ll get options to modify the link’s label and its color:
      Report abuse link label and color options
  6. Once it’s all saved, users will see the link on the product pages like this:
       Report Abuse link on product page
  7. And if they click on the link, they’ll be able to enter their information and the reason why they’re reporting abuse. Note: if the user is already logged in when he/she clicks on the “Report abuse” link, the name and email address will be automatically filled in.
       Report Abuse form
  8. The report will then be visible to the admin on his/her dashboard > YITH > Multi Vendor > Modules > Report Abuse and the reason the user entered can be found by clicking on the “View” icon:
      The report in the plugin's panel
  9. The reason will be displayed in a modal window, and the admin can then email the user by clicking on the “Reply” button

The report's message
 

How to use the “Vendor Staff” module

YITH Multi Vendor/ Marketplace provides administrators an option to decide if they want to allow vendors to add staff members to their stores. Let’s review how to enable and configure this option: 

  1. To enable the ‘Vendor staff’ module, the admin needs to go to YITH > Multi Vendor > Modules > All Modules:
Vendor staff module
  1. Inside this tab, there is a complete list of all modules available to help admis extend their marketplace with advanced features. To enable the ‘Vendor staff’ module, the toggle button simply needs to be switched to ‘Yes’:
Enable vendor staff
  1. Now, let’s review how vendors can manage this feature from their Dashboard. After the admin enables the staff module, vendors will find a new ‘Staff’ tab inside their ‘Your Shop’ section. To add new staff members vendors will need to click the ‘Add new staff’ button and complete all required fields:
Add new staff
  1. After adding the new staff members, the vendor can manage certain permissions regarding the staff capabilities:
Staff permissions
  1. Each staff member can have different permissions, let’s see an example. In the screenshot below, there are two members a vendor has added to his staff:
New staff members - example
  1. Now, looking at the permissions for Jane Doe, she has been granted full permissions:
Member 1 permissions - example
  1. On the other hand, John Smith cannot create products or view reports:
Member 2 permissions - example
  1. Additionally, the administrator of the shop, can see the list of staff members of each vendor directly from the vendor’s details. From Vendor > Vendor List, by opening the details of any vendor, inside the modal window a ‘Staff’ tab will be visible, and inside the details of each member:
Staff info from admin dashboard

How the “Vendors Shipping” module works

YITH Multi Vendor/ Marketplace provides administrators an option to decide if they want to allow vendors to manage a ‘Shipping’ module which will enable them to set their own costs for their shipping methods. Let’s review how to enable and configure this option: 

  1. To enable the ‘Vendor shipping’ module, the admin needs to go to YITH > Multi Vendor > Add-ons > All Add-ons:
Vendor shipping module
  1. Inside this tab, there is a complete list of all modules available to help admins extend their marketplace with advanced features. To enable the ‘Vendor shipping’ module, the toggle button simply needs to be switched to ‘Yes’:
Enable vendor shipping
  1. Now, let’s review how vendors can manage this feature from their Dashboard. After the admin enables the shipping module, vendors will find a new ‘Shipping’ tab inside their ‘Your Shop’ section. To configure the Shipping options for their shop, first, they need to enable the related option from Shipping > Shipping Options:
Enable shipping - vendor dashboard
  1. Once enabled, inside this tab vendors will be able to set additional options such as: Default shipping cost, Processing time, and Shipping from:
Shipping options
  1. Next, from the ‘Shipping Zones’ tab, by clicking on ‘Add shipping zone’ each vendor will be able to configure their own Shipping zones and Shipping methods:
Shipping zones
Add new shipping zone
  1. Also, each vendor has the possibility to configure extra shipping costs based on the number of products in the cart:
Shipping extra costs
  1. Finally, vendors will be able to configure their own Shipping policies and Shipping refund policies from the related tab:
Vendor shipping policies