View Product Page

How to filter reviews

There are different ways for users to filter and organize the display of product reviews. Let’s check them out together.

GRAPH BARS

Graph bars offer an overview of the reviews published on a product and the ratings received. By clicking on the bar of a specific rating – for example, 5 stars – only reviews with that rate will show (in the review box or a modal, based on what is configured in the plugin Settings > Style and customization).

Graph bars

Modal window

Filter by rating - modal

From the modal, it is also possible to change the rating to view by selecting it in the dropdown.

View different rating

Review box

Filter reviews by rating

To filter reviews by rating, users can either reset the filter by clicking on the Clear filter button or directly the rating in the graph bar.

MOST HELPFUL REVIEWS

Another way to filter reviews is by using the tab Most helpful reviews where users can check all the reviews voted as helpful by other users.

Most helpful reviews tab

To show this tab, you must enable the option Most helpful reviews tab when creating the review boxes.

SORT BY

Users can also select the conditions to filter specific reviews by:

  • most recent
  • less recent
  • best rated
  • worst rated
Show Sort by

To show the option Sort by, you must enable the option Sorting options when creating the review boxes.