The following features are available only if the Review reminder module is enabled. Go to this page to learn more about this module.
Despite the email-sending system being automated, by accessing the Orders page or the order edit page, you can manually perform one of the following actions using the dedicated buttons/links you find on the right of the page under the column Review reminder:
- send a new request
- schedule request
- delete.
Send a new reminder
The plugin shows the date when the request was sent. If you want to send a new reminder email to the customer, click on Send a new request.
In the popup, choose to immediately send the email or schedule it for a specific date.
Schedule request
If you need to schedule email sending for orders for which no email was sent or if you want to force the sending before the order is set to Completed, you can take advantage of the Send request option.
A popup will open by clicking on the button, and you can send the email right away or schedule the sending for a specific date.
Delete
If, for any reason, you want to cancel a scheduled email sending, you can easily do it by clicking on Delete and confirming the action from the popup.
If the customer does not agree to receive reminder emails during the checkout process, a notice will be shown in the order.
For orders not yet completed for which products cannot be reviewed, the following notice will be shown.
Bulk actions
The actions described above can also be performed massively directly from the Orders page. Select orders and choose the action you want to apply from the drop-down of WordPress bulk actions.
