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FAQS

Can I allow only registered users to review my products?

Yes, you can find the option to enable this behavior in YITH > Advanced Reviews > Reviews.

How can I get support if my WooCommerce plugin is not working?

If you have problems with our plugins or something is not working as it should, first follow this preliminary steps:

  • Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.
  • Deactivate all plugins you are using and check if the problem is still occurring.
  • Ensure that you plugin version, your theme version and your WordPress and WooCommerce version (if required) are updated and that the problem you are experiencing has not already been solved in a later plugin update.

If none of the previous listed actions helps you solve the problem, we invite you ask for assistance on our support desk.

Can I override the plugin templates?

Yes, you can. Select the plugin template you want to override in WooCommerce plugin folder, copy the concerned file and paste it into the “WooCommerce” folder in your theme on the same path (create the folder if it does not exist yet).