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General information

With YITH WooCommerce Advanced Reviews you can manage reviews in your shop in an advanced way. To start configuring the options, go to YITH > Advanced Reviews > General.

General settings

If you want to add a title and one (or more) attachments to the review, enable the options “Show title” and “Show attachments“.

Other options are:

  • Attachment type: select the type(s) of attachment(s) a user can add.
  • Multiple attachment limit: limit the number of attachments a user can add to the review, set to 0 if you do not want to set any restriction.
  • Attachment max size: maximum file size of an attachment in MB, set to 0 for no limit.
  • Review content selector: set the ID or CSS class that will match the review tab content.

If this is the first time you install the plugin YITH WooCommerce Advanced Reviews, or if you have been using an older version than 1.1.0, you first have to convert the already registered reviews, in order to be able to manage them.
Click on the button “Convert reviews” that you can find in the general settings.

Convert reviews

Google review snippet

The plugin supports Google review snippet to show the product rating on Google search pages as well.

Google review snippet

How to enable reCaptcha

The reCaptcha system refers to Google’s “No CAPTCHA reCAPTCHA”. To work correctly, it requires both the reCaptcha site key and the reCaptcha secret key. Let’s learn how to configure the reCaptcha correctly.

Register an account on Google (if you don’t have any yet), go to and click on v3 Admin Console.

Configure reCAPTCHA

Now select reCAPTCHA v2 “I’m not a robot”, which is the version supported by the plugin, fill in the available fields and click on the submit button to add the reCAPTCHA to your site.

reCAPTCHA configuration

The site key and secret key are now created.

Go to the plugin General settings section of the plugin and copy and paste the site and secret keys into the related fields.

reCAPTCHA keys

Additionally, you can add a message to show to users when they don’t check the box to prove they are not robots.

reCAPTCHA error message

How to vote a review

Other users can upvote or downvote product reviews.

Upvote downvote product reviews

To enable this feature, you must go to the tab Voting/Review settings and enable the option “Show vote section”.

Show vote section

Moreover, by enabling the option “Show review notes”, you can show how many upvotes the review has been given out of the total number of votes.

Votes count

By default, only registered users can vote another review. If you want to extend this capability to any user, enable the option “Enable vote for all”.

How to approve reviews

The review left by users is immediately published unless you haven’t specified in Voting/Review settings > Review settings that you want to manually approve it before making it visible to every user.

Manual review approval

Reviews waiting for approval are highlighted in the section “Reviews”, where all users’ reviews are listed.

Unapproved reviews

To approve the review click on “approve”.

Approve review

How to set a content as inappropriate

To give users the possibility to report a review they do not consider appropriate, go to Voting/Review settings > Review settings. Through the option Inappropriate reviews, you can decide whether only registered or all users can report appropriate content.

Inappropriate reviews

To report a review as inappropriate, the user must click on the dedicated button in the review box.

How users can report inappropriate reviews

The reported review will be marked as inappropriate within the “Reviews” section through the specific symbol followed by the number of abuse reports collected so far. All inappropriate reviews are automatically shown if you click on the filter “Inappropriate content”.

Inappropriate reviews

You can also automatically hide the review in case it has collected a specific number of reports that you must have previously set in “Hiding threshold”. By setting “0” as a value, no threshold will be set, so you will receive abuse reports, but the review will never be hidden automatically.

Hiding threshold

A review that collects the maximum number of reports set will be automatically unapproved. To enable it once again, you have to approve it manually.

How to edit reviews

User side

If you want to give users the possibility to edit their own reviews after publishing them, enable the option “Edit reviews” available in the Voting/Review settings tab.

Edit review option

Admin side

As an admin, you can edit each review by clicking on the review title.

How the admin can edit reviews

Inside the review details, you will find a specific section where you can manually edit the rating, username, and author’s email address and block the possibility to edit the review.

Edit review details

How to limit reviews

To make sure only customers who have purchased that specific product can leave a review on it and let them only publish one review for the same product, you have to:

1. Enable the option “Limit multiple reviews” in the Voting/Review settings tab.

Limit multiple reviews

2. Go to “WooCommerce > Settings > Products” and enable the option “Reviews can only be left by “verified owners”.

Verified owners

If everything has been configured correctly, each review left will be marked as written by an actual customer.

Verified owner example

How to reply the review

Review replies can be managed through the option “Reply to review” which you can find in the Voting/Review settings tab.

Reply to review options

Choose one of the following options:

  • No one can reply
  • Only administrators can reply
  • Everyone can reply (every user)

In case you wanted to highlight all admin comments or people in charge of managing comments on products, we invite you to create a custom CSS solution for the concerned reviews.
In fact, the plugin assigns a class to the review container and specifies the username to which it has to be applied. You can see this also on our website:

Custom CSS

If you want to avoid replies on a specific review, you can do it by accessing the “reviews” section and clicking on “block reply” button in the related review.

Block reply

Another way to block replies is directly from the product page, by accessing the shop with admin capabilities.

Block review reply on product page

How to set a review as featured

You can highlight one of the reviews shown in the product by going to “Reviews” and clicking the “Featured” button of the review you chose to highlight.

Review highlight

To highlight the review, make sure the value isn’t set to zero in the “Featured reviews” field. Through this option, you can set up the maximum number of reviews to highlight.

Featured review

Highlighted reviews have a different style and come before the others.

Featured review example

If the number is higher than the quantity of provided reviews to display, the ones to highlight will be taken randomly among the”featured” reviews.

View review

If you don’t want to display all the product reviews at the same time, you can set a maximum number through the “Number of reviews to display” option available in Voting/Review settings. If you don’t want to define a limit, set the value to “zero”.Limit number of reviews to show

In this case, to allow users to view more reviews you must activate the “load more” feature.

According to the settings, “load more” can be a link or a button. You can also change the text of the “load more” button or textual link.

Load more text



How the users filter reviews

Reviews shown in a product can be filtered by users for a faster view.
The first filter allows users to organize the view of the review based on the publishing date or on the number of positive votes received from users.

Filter reviews

Reviews can be filtered also by the selected rating.

Filter reviews by rating

To view reviews filtered by rating in a modal window, activate the “Modal window” option in the Voting/Review settings tab.

Show reviews in a modal window


Reviews in My Account

The plugin automatically adds a new ‘Reviews‘ endpoint to the My Account page.

reviews in my account

From this section, users can see all the reviews they left for products they purchased on the site.

How to manage the review report

Shop administrators can check the reviews’ report in WooCommerce -> Reports -> Reviews.


For each product, the report includes the following information:

  • number of inserted reviews for the product
  • the highest vote received
  • the lowest vote received
  • average rate

Report data can be exported in a CSV file.

Export in CSV

How to customize plugin template

If you want to override the plugin template, you can do it by following these steps.
Go to the yith-woocommerce-advanced-reviews plugin folder, and go inside the templates folder.

Plugin template

Select the file you want to override and copy it to the “woocommerce” folder of your theme (you will have to create the folder if it doesn’t exist).

Template files


To show all reviews or only the reviews of a certain product on whatever page you like, you can use one of the following shortcodes.

1. Show all reviews


2. Show reviews of a certain product

[yith_ywar_show_reviews product_id = 123]

3. Show limited number of reviews

[yith_ywar_show_reviews reviews_number= 2]

4. Shortcode to display a full reviews section


You can use this shortcode to show the reviews section in the place you need inside or outside the product pages, so you can adapt the reviews section to the style of your shop.

If you want to include it on the product page, you only need to add the next shortcode where you want:


If you want to show the reviews section from a specific product outside the product page, for example in a custom landing page, you have to use the next shortcode, including the product ID as a parameter:

[yith_ywar_show_reviews_form product_id=“1234”]

5. Shortcode to display the current user reviews

You can use this shortcode to show a table with the reviews added by the actual user:

Please note that reviews can only be written for products.

review shortcode

You are free to add any of these shortcodes to a ‘text widget’  in order to create a widget in the sidebar.


The plugin fully supports Elementor.

So, to show reviews on your product pages, just make sure you add the WooCommerce Tabs widget to your product template and it will automatically be loaded there.

Moreover, if you want to display the reviews in any other place on your website, you can use the widget YITH Advanced Reviews List from YITH menu in the Elementor panel and configure it with the number of reviews, pagination, and product ID.

YITH WooCommerce Points and Rewards

YITH WooCommerce Points and Rewards allows you to create a points-generating system in your shop so that your users can be encouraged to come back to your store to get rewarded.

The integration with YITH Advanced Reviews will make sure that every review posted through this plugin will be regularly counted so that you can get extra points according to the conditions set up in the Extra Points tab.

YITH WooCommerce Review for Discounts

With YITH WooCommerce Review For Discounts, customers can leave a review and the system will automatically send an email with a coupon code to the customer, so they can benefit from a discount on the next purchase.

The integration between these two plugins allows sending a discount to customers posting a review of the purchased products by relying on YITH WooCommerce Advanced Reviews engine.

You will only need to install and activate both plugins and configure them separately.

For further details about YITH WooCommerce Review for Discounts settings, please refer to the official documentation.