In the Customers’ points main window, you will be able to find also the Export/Import button. From the modal, you can export or import your users’ points through a CSV file.
Export
To export the points into a CSV file, select the option Export points and click on Continue.
Now choose the format of the CSV file:
- User ID / Points
- User email / Points
and the delimiter you want to use (e.g. , / ;) then click on “Submit” to start the process.
Import
To import the points into a CSV file, select the option Import points and click on Continue.
Now choose the format of the CSV file:
- User ID / Points
- User email / Points
Choose which action you want to apply when importing the data:
- Add points to the current balance
- Override points
Choose the delimiter you want to use (e.g. , / ; )
Finally, upload the CSV file you want to import then click on “Submit” to start the process.
Example
