View Product Page

How to get the tickets purchased

The ticket will be available to the user as soon as the associated order is set to Completed status.

At this stage, users can access the ticket in two different ways:

  • from within the Order Complete email they get
    Event ticket email
  • from the Orders Details section in My Account page
    Order Details page

Every ticket can also be available as a PDF file.

PDF Ticket

Actions on order

The admin will also be able to use the actions on order, to send the pdf event ticket, attached to the invoice, again.

order action

Google Calendar

Thanks to the integration with Google Calendar, users can add the event to their own Google Calendar just with one click.

The event will be synced to Google Calendar only if users explicitely ask for that by clicking on the Export to Google Calendar option that can be found both in the order confirmation email (as shown in the following image) and in the Details page of the related order.

Export to Google Calendar

When you click on it, the Google Calendar page will automatically open and the event will show up as well.

Google Calendar

Barcode on the ticket

By using the plugin with YITH WooCommerce Barcode and QR Codes, you can generate a barcode automatically for each new ticket created.

To do it, it is essential to enable the option “Display barcode” available in the section Email template of the product edit page.

How to show barcodes on tickets

Choose the type of barcode to show on the ticket from:

  • ticket barcode
  • product barcode
  • order barcode

Bar code in ticket

With YITH WooCommerce Barcodes enabled, you can search and check-in the tickets by scanning the barcode in the search form shown with the shortcode of YITH Event Tickets.

For further information about the shortcode, go to this page.

 

Event Calendar

The YITH Event Tickets Calendar widget allows you to show a calendar with all scheduled events on your website sidebar.

Event calendar widget

You can also display the calendar using the shortcode and so show it on any page of your website, in a bigger version too.

Use the shortcode [event_calendar] to show the calendar, it will look like this:

Calendar shortcode

 

 

Check-in ticket

You can mark tickets as “checked” both from the backend and frontend, taking advantage of the shortcode “Check-in Event ID”.

Check-in for ticketsTickets check-in shortcode

From the front end, you can also apply the automatic check-in for the tickets.

Enable the checkbox “Automatic check-in” highlighted in the following image.

From now on, all the tickets returned as a search result will be marked as “checked” automatically.

How to export tickets to CSV file

The export feature allows exporting data of several tickets to a CSV file simultaneously.

There are two ways to export the tickets.

1. EXPORT FROM BACKEND

Export all the tickets purchased for an event.

Go to the event product page, click on the tab “Export Ticket” and then on the button “Export to CSV”. 

Export ticket

While exporting, you can exclude additional fields and services.

Exclude fields and service from the export

2. EXPORT FROM FRONTEND

The other way is to export from the front end by taking advantage of the shortcode [check_in_event]. For further information related to the shortcode, click here.

export csv shortcode event

The shortcode creates the complete list of tickets linked to the specified product.

By clicking on the button “Export CSV”, you will get the CSV file including all the tickets available in the table.

 

 

Shortcodes

Learn about how to use the shortcodes available in the plugin.

1. Check-in event

Add the shortcode [check_in_event id = <the _event_id>] to one of your site pages replacing <the_event_id> with the even product ID.

For example, [check_in_event id = 220]

Event product ID

A table will be shown in the front end, including the complete list of the tickets linked to the selected event product. (Only visible to users accessing the site as administrator or shop manager).

Check-in shortcode

Click on the ticket to access its data.

Check-in shortcode - ticket details

By default, the search occurs by inserting the ticket number. By selecting the ‘automatic search’ checkbox the ticket will be checked in automatically after searching it.

If you are using the plugin in combination with YITH WooCommerce Barcodes and QR-Codes, the search can be done by scanning:

  • the order barcode: this returns the list of tickets linked to that order (the order must include the event product used by the shortcode)
  • the ticket barcode: this returns ticket data if the selected event includes a ticket with the barcode 

Export

From the table, you can export a single ticket or all the ones included in the list.

Export tickets into CSV

Check-in

The check-in for the tickets can be applied manually or automatically.

For manual use, you have to click on ‘thumbs up’ for check-in, and ‘thumbs down’ for check out.

Manual check-in and check-out

If you choose the automatic check-in, you need to enable the checkbox “Automatic check-in” highlighted in the following image.

Automatic check-in

From now on, for each search, the automatic check-in will apply to all the tickets shown as a search result. By enabling the “Automatic search” option, results appear as soon as you stop typing, without pushing enter or the search button. This is a useful option if you are using a scan to check in tickets.

2. Check-in ticket

The shortcode [check_in_ticket] allows printing a similar tool but it allows you to check-in any ticket, no matter which product event it belongs to.

Check in all tickets - shortcode

3. Event calendar

Use the shortcode [event_calendar] to show the calendar wherever you like. It can be a bigger version like this on any page of your website:

Calendar shortcode

Alternatively, if you prefer showing it in a widget, please, use the dedicated widget.

4. List of participants

You can use the shortcode [users_purchased] to print a list of all participants to an event.

The shortcode supports the following attributes:

id = that is the ID of the product which participants you want to show.

visible = leave it empty to show the list to everyone or set it to ‘organizers’ to show the list to organizers only.

5. List of organizers

You can use the shortcode [organizers] to print a list of all the event organizers.

The shortcode supports the following attributes:

id = that is the ID of the product which participants you want to show.

visible = leave it empty to show the list to everyone or set it to ‘organizers’ to show the list to organizers only.

6. Event map

You can use the shortcode [event_map] to print the map of the location event.

The shortcode supports the following attributes:

id = that is the ID of the product.

Event map

Blocks

The plugin fully supports the block editor and you will be able to find 6 widgets in the blocks list.

Event Tickets blocks
  1. Event map
  2. Event calendar:
  3. Event attendees: enter the product ID to show the attendees of a specific event, or leave it blank to show the attendees of the product dynamically (only available on the product page).
  4. Event organizers: enter the product ID to show the organizers of a specific event, or leave it blank to show the organizers of the product dynamically (only available on the product page).
  5. Event check-in: this widget allows showing the check-in tool for a specific event, so make sure you enter the product ID.
  6. Tickets check-in: this widget allows showing the check-in tool for all your events.

YITH WooCommerce Barcode and QR Codes

By using the plugin with YITH WooCommerce Barcode and QR Codes, you can generate a barcode automatically for each new ticket created.

To do it, it is essential to enable the entry “Display barcode” for the event product.

How to show barcodes on tickets

Choose which type of barcode you want to display on the ticket:

  • ticket barcode
  • product barcode
  • order barcode

Select the barcode protocol from the dropdown.

Bar code in ticket

With YITH WooCommerce Barcodes enabled, you can search and check-in the tickets by scanning the barcode in the search form shown with the shortcode of YITH Event Tickets.

For further information about the shortcode, go to this page.

In order to automatically check in the scanned tickets, you need to enable the ‘automatic check-in’ option.

Note: click on the ticket number field, before you start scanning

If you do not select that field, click on that field, the number will not appear. The number will appear in the input you have selected.

With the ‘automatic check-in’ selected, the scanned ticket number will automatically appear as ‘checked in’.

Integration with YITH Bracodes and QR Codes

Check-in through a mobile app?

We don’t offer an in-built application to scan the code, but there are many apps that allow connecting your website with your mobile phone, and make the phone work as a scanner.

Both the PC and the phone have to be connected to the same Wi-fi network. This way, the phone will become a barcode scanner, and you will see the result on your PC.