Settings

To set up the general upload rules, their visibility and other options, go to the tab General. Let’s check every option in detail.

First of all, you can set the width, height, and quality of the thumbnail images generated after uploading a file.

The user can associate files to products and/or orders depending on the conditions set by the administrator.

The upload button shows only if one or more rules apply to the products in the cart.

You can show or hide the upload button in the Cart, Checkout, Thank You page and My Account by enabling or disabling each option.

For uploads through the My Account page, you can further filter this option and make sure that it is available only for those order statuses that you’ve enabled in the following option “Allow the file upload when the order status is“:

Additionally, you can also choose on which order status your customers are allowed to delete the files they have uploaded.

Storing folder and mode

Upload folder: choose a custom folder in your WordPress installation where to store all the uploaded files. Leave it blank to create the default folder in wp-content/uploads/yith-additional-uploads/.

Storing mode: choose whether to use the ID or the order number as the name of the subfolder where the uploaded files will be stored.

Split products in cart

Split products in cart: enable this option to split products with multiple quantities and make sure that customers can upload different products for every item. For example, if your user adds the “Calendar” product with quantity 3, they will be able to upload a different file for each copy of the calendar. Please, refer to this page for more details.

General upload rules

Then, here you can configure your main upload rules that will apply to all products or override them for specific products from the product page.

For more details about the setup of the upload rules, please, refer to the following pages:

• General upload rules
• Product and order-based upload rules

Accept uploads automatically

Finally, from these General settings you can also enable the options to accept the uploaded files automatically, either for product rules or for orders, or both of them:

The user can associate files to products and/or orders depending on the conditions set by the administrator.

Please note: The upload button shows only if one or more upload rules apply to products in the cart.

You can show the upload button on the Cart, Checkout, Thank You and My Account pages, and enabled/disabled each of them separately from the general settings available in the tab General.

On My Account page, the upload is possible only for those orders whose status is among the ones you have selected in YITH -> Uploads.

Every uploaded file can be deleted only if the order status is among those you have selected in the plugin settings.

You can allow or require the user to upload one or more files for each product in the cart and for the entire order.

You can enable these options individually from the General settings.

• Enable uploads for products: this will apply all the Main upload rules to every single product in cart;
• Enable uploads for product variations: this will apply all the Main upload rules to every single product variation in cart;
• Enable uploads for orders: this will apply the main upload rules to the full order.

Let’s make an example to better explain how these options combine.
Suppose you have one main rule that allows the customer to upload 1 file, 2 products in the cart and both the upload options for products and orders are enabled.

The user will be able to upload 1 file for the entire order and 1 file for each product in the cart, for a total of 3 files.

• Order upload text: here, you can add a custom text that will be shown to the user on every page where the upload fields are available.

If you want to override or add more upload rules for your products, please, refer to the following pages:

• How to manage the upload on simple products
• How to manage the upload on variable products

By default, if there are more items of the same product in the cart, the plugin applies the upload rule only once; therefore, the uploaded files will be the same for all the product units.

If the option Split Products on cart is enabled in the General settings, in the cart, there will be a line for each item of the same product. This allows users to upload different files for each item:

The splitting option works only if users edit the product quantity from the product page. Yet, if they change it from the Cart page, the items will not be split.

Each file sent by users has to be approved or rejected by the admin. In this way, your users know if they have sent the files correctly or if they have to change them and upload them again.
Each order that includes files without approval will be highlighted using a specific icon.

To approve or reject the files associated with the order and products, go to the order detail page, where you can also see a preview of the uploaded file.

Whenever a file is approved or rejected, the customer will receive an email notification.

The user can visit the order page and upload a new file.
After uploading it, the order notification icon will show again, so the admin is always informed if there’s some order attachment waiting for approval.

All folders generated by the plugin can be found at the following path: wp-content/uploads/yith-additional-uploads. If you want to group all the folders with the users’ files in one parent folder in this position, just enter the name in the Upload folder option.

All the files sent by users are stored and sorted either based on their ID or the order number they are associated with. You can select one or the other in the option Storing mode available in the plugin General settings.

The plugin manages the automatic sending of 4 emails that you can enable or disable from WooCommerce > Settings > Emails.

• YITH Uploads Order Message: email sent to the user when the administrator sends a message through the dedicated box on the order edit page;
  
• YITH Uploads Order File Status: email sent to the user when the uploaded file has been accepted or rejected by the administrator;
• YITH Uploads File Deleted: email sent to the administrator to notify when the user has removed one of the files previously uploaded;
• YITH Uploads File Uploaded: email sent to the administrator when the user associates a new file with an existing order.