Based on the upload rules you’ve set up, the customer can upload the required files:
- before completing the order from Cart and Checkout pages;
- after purchasing, from the Thank you page and the order details in My Account;
- only for orders that have a specific status.
You can read more about how to customize these settings here.
To upload the file, the user can click on the Upload file button in the order or next to the product and upload the requested files from the modal window.
If the format does not match the allowed ones, the file will not be uploaded and the user will see an error message.
“My Account” page
In the order detail on My Account page, the user can upload the files that have not been added before or edit the current ones.
