Carrier selection

The first step to use the plugin properly is to select those carriers you usually entitle to be in charge of your orders shipping. In order to do it, go to YIT Plugins -> Order Tracking -> Carriers.

carriers list

However, in case you want to add manually the new carrier, you can open the class.carriers.php file that you find in the plugin and add a new element. Don’t forget that the release of a new update could cause the loss of your changes. For this reason we suggest you to contact our support if you want to add a new carrier.

To set up a carrier among the ones selected, go to the plugin settings dashboard and select it in “Default carrier name” field.

default carrier

How to track order

To insert order tracking data go to order detail page and complete the provided form.

tracking data

Required data:

  • tracking code
  • entitled carrier for the shipping
  • shipping date

When the order has been delivered to carrier, don’t forget to check “Order picked up” field.

order shipping

All orders delivered to carrier will be highlighted with a specific icon in “Orders” page. By passing the cursor on icon, a tooltip with tracking information will be shown.

delivered order

By clicking on icon you will be redirected to carrier’s site, specifically to the section where you can track the current shipping status.

Complete order

By enabling “Complete order” the order status will be automatically set as “Completed” soon after the insertion of tracking data.

complete order

Email

After inserting tracking data, the information will be included in every sent email combined to the order. The email message can be changed in plugin settings dashboard.

email text

sample email

By clicking on “Track your order”, users will be redirected to carrier’s site, to the section where they can track the current shipping status combined to the order.

resend email

Users can have access to order tracking information (if inserted) in two different spots of their reserved area: through the specific tooltip in order page or through order detail page.

tooltip premium

order detail page premium

Both through the click on tooltip and on the specific field in order detail page, users will be redirected to carrier’s site where they can verify the current shipping status.

Packing slip

This plugin is 100% compatible with YITH WooCommerce Pdf Invoice and Shipping List.
By activating both plugins, you will be able to enable “Show in packing slip”, thanks to which the order tracking data will be automatically inserted in the generated transport document.show in packing slip

packing slip

CSV Importer

Premium version of YITH WooCommerce Order Tracking allows you to import, through CSV file, all tracking data generated with third party plugins. This means that if you decided to use our YITH WooCommerce Order Tracking, after starting your business, you wouldn’t lose any of your data.
To import data click on “Import CSV” button you find in the plugin settings dashboard.

import csv

At this point you will be redirected to the page where you can select the CSV file to import.

csv importer

CSV file must have a specific format to be correctly imported. To download the sample click on the specific field.

dowload csv sample file

csv file sample

The carrier’s code should match one of the carrier’s code supported by the plugin . Before starting the import process, please verify that the carrier code in the CSV file matches one of the supported carriers. See the carriers’ code table for full details.

carriers in chart

YITH WooCommerce Multi Vendor

Using YITH WooCommerce Multi Vendor combined with YITH WooCommerce Order Tracking adds the chance for each vendor to enter the tracking details on each order they can access from the admin area.

Integration Multi Vendor

Vendors can select for their orders one of the couriers that global admins have set from YITH WooCommerce Order Tracking settings panel.

Carriers

Shop admins can enter the tracking details if the order includes products that aren’t associated with other vendors.
This data will then only be about a specific order bound to the admin and not any other sub-orders bound to vendors.

For all information about YITH WooCommerce Multi Vendor, please have a look at the documentation.

YITH WooCommerce PDF Invoice and Shipping List

In order to make them work together, you’ll need to activate both plugins and enable “Show in packing slip”.

show-in-packing-slip

To enable this option go to: YITH Plugins > Order Tracking > General Settings, thanks to this option the order tracking data will be inserted in the generated transport document automatically.

Order tracking

YITH WooCommerce SMS Notifications

By using the plugin in combination with YITH WooCommerce SMS Notifications, you can insert the order tracking data in the SMS notifications that will be send to the users.

All you have to do is insert the specific placeholders in the text fields of the messages you want to send:

  • {tracking_number}: order tracking number
  • {carrier_name}: name of the carrier entitled to ship the order
  • {shipping_date}: order shipping date
  • {tracking_url}: the URL of the tracking URL that takes your users directly on the carrier’s page with the tracking information already filled in.

Order tracking placeholders