View Product Page

Email and My Account page

After inserting tracking data, the information will be included in every email sent to customers when their order is completed. You can customize the email text through the option available in the plugin General options.

Order tracking - user options
Email with tracking info

By clicking on Live track your order, customers will be redirected to the carrier’s site to the section where they can track the current shipping status related to the order.

My Account page

Users can retrieve the order tracking information (if inserted) in two different spots of their My Account page; through the specific Track button and tooltip in the orders section and the link available in the order details.

Tracking info in My Account page orders
Tracking info in order details

By clicking on Live track your order, both in the tooltip and order details, customers will be redirected to the carrier’s site to the section where they can track the current shipping status related to the order.