View Product Page

General options

In the General options tab, you can configure the plugin global settings.

Admin options

In this section, you find all the general options for the administrator.

Order tracking - admin options

  • Default carrier: field to choose the default carrier from those previously enabled in the Carriers tab;
  • Set orders as “Completed” when products are picked up: by enabling this option, the order status will be automatically set as Completed soon after inserting the tracking data;
  • Show Tracking Info column in orders table: by enabling this option, a new column showing the tracking information will be added to the WooCommerce Orders page;

Tracking info on Orders page

  • Tracking order shortcode: the shortcode you can use on a custom page to let customers track their orders.

Order tracking page

User options

In this section, you find all the general options for the users.

Order Tracking - User options

Order tracking - user options

  • Text to show in the order details page: you can type here the text shown to customers on the order details page. Through the built-in editor, you can customize the style (font, colors, heading, etc.) as you prefer. Available placeholders are:
    • [carrier_name]: the name of the carrier entitled to the shipping
    • [pickup_date]: the date when the carrier picked up the order items
    • [track_code]: the tracking code
    • [estimated_delivery]: the estimated delivery date for the shipping
  • Position of the text in the Order Details page: choose where to show the text from:
    • Top – Before products list
    • Bottom – After products list

Tracking info in user's oder details page

  • Text to show in the “Completed order” email: you can type here the text shown to customers in the order email sent to them after the order is completed. Through the built-in editor, you can customize the style (font, colors, heading, etc.) as you prefer. Available placeholders are:
    • [carrier_name]: the name of the carrier entitled to ship the order
    • [pickup_date]: the date when the carrier picked up the order items
    • [track_code]: the tracking code
    • [estimated_delivery]: the estimated delivery date for the shipping
  • Position of the text in the email: choose where to show the text from:
    • Top – Before products list;
    • Bottom – After products list.

Tracking info in completed order emails