View Product Page

General notes

The free version of YITH WooCommerce Order & Shipment Tracking allows setting the carrier entitled for the shipping in your orders. Information about the order tracking will be available to users on the order details page: it’s not included in any email.

Admin options

In the General options tab, you will be able to insert the carrier that will show on the order details page by default.

Choose default carrier

User options

Now, you can customize the text shown on the order details page and its position with options available in User options.

Text to show on order details page

  • Text to show in the Order Details page: you can type here the text shown to customers on the order details page. Through the built-in editor, you can customize the style (font, colors, heading, etc.) as you prefer. Available placeholders are:
    • [carrier_name]: the name of the carrier entitled to ship the order;
    • [pickup_date]: the date when the carrier picked up the order items;
    • [track_code]: the tracking code;
    • [carrier_link]: the link to the carrier’s site
  • Position of the text in the Order Details page: choose where to show the text from:
    • Top – Before products list;
    • Bottom – After products list.

How to set up a carrier in the order

Right inside the order details page (administrator side), the plugin adds a section where you can insert information about the order tracking after the order items have been picked up by the carrier.

Insert tracking info in order details

By enabling the option Order picked up by Carrier, you will be able to add the following tracking information:

  • tracking code: code to track the order;
  • carrier name: name of the carrier. The default carrier will automatically show if you have set it in the General options;
  • pickup date: the date when the order has been picked up by the carrier;
  • carrier website link: link to the carrier’s website.

Carriers

If you want to automatically get the tracking URL linked to the selected carrier and enable one or more of over 480 supported carriers, we suggest using the premium version of the plugin.

Carriers tab

User view

Users can access their order tracking information (when inserted) in two different spots of their My Account page; through the specific Track button and tooltip in the orders section and the link available in the order details.

Tracking info on My Account pageTracking info in order details