With Advanced Refund System, you can integrate an advanced system that lets you manage refund claims for one or more items your customers have purchased.
The request is sent through “My Account” page so it can be either managed automatically or manually by the admin(s). They will be able to accept or reject a refund request in a few clicks.
Want to grant a refund but you need more details first? There is a dedicated form to let admin and users exchange message asynchronously.
Read this guide to discover more about the plugin features and to clear up any doubts about it.