The credit notes can be generated when an order refund is granted.
Go to YITH > PDF Invoices > General Options > “Credit notes options”.
- Credit note sequential numbers start from: Number for next credit note (if empty, the first credit note will be 1)
- Reset on 1st January: Reset and restart sequential numbering from “1” each 1st January.
Now you can generate a credit note for each applied refund directly from the order.
By clicking on “Create” the credit order is created, and the customer will be able to see and download it from his orders page on his account.