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Faqs

How can I try the full-featured plugin?

If you want to see a demonstration version of the premium plugin, you can see that on this page. Browse it and try all options available so that you can see what the plugin looks like.

How can I get support if my WooCommerce plugin is not working?

If you have problems with our plugins or something is not working as it should, first, follow these preliminary steps:

  • Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.
  • Deactivate all plugins you are using and check if the problem is still occurring.
  • Ensure that your plugin version, your theme version and your WordPress and WooCommerce version (if required) are updated and that the problem you are experiencing has not already been solved in a later plugin update.

If none of the previously listed actions helps you solve the problem, then, submit a ticket in the forum and describe your problem accurately, specify WordPress and WooCommerce versions you are using and any other information that might help us solve your problem as quickly as possible.
If you are using the premium version of the plugin, we invite you to ask for assistance in our support desk.

Is it possible to exclude some products from the search results?
Yes, it is. You just have to set the product visibility to “Shop only”.
You can either do this from the product edit page or the Products list through the bulk actions.