If you have problems with our plugins or something is not working as it should, first follow this preliminary steps:
- Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.
- Deactivate all plugins you are using and check if the problem is still occurring.
- Ensure that you plugin version, your theme version and your WordPress and WooCommerce version (if required) are updated and that the problem you are experiencing has not already been solved in a later plugin update.
If none of the previous listed actions helps you solve the problem, then, submit a ticket in the forum and describe your problem accurately, specify WordPress and WooCommerce versions you are using and any other information that might help us solve your problem as quickly as possible.
If you are using the premium version of the plugin, we invite you ask for assistance in our support desk.
There’s no limit to the number of attributes you can use. You can create many variations for each product using the configured attributes.
This is a known issue, which does not depend on a malfunctioning, but on the fact that WooCommerce requires the chosen attribute to be deselected before selecting another of the same type.
When an attribute is not used or out of stock, you can choose to either hide it, blur it, or blur and cross it out. You can choose the behavior through the dedicated option that you find in the plugin settings as described here.