Shipping tracking options

Shipping tracking allows your customers to track the status of the orders shipping. In the related tab you can:

  • Enable the Auto Tracking feature (22) to automatically track shipping updates from Shippo and send notices to your customers about the current status of their shipments. To activate this option you have to copy the code (23) and paste it into your Shippo account (Settings > API > Webhooks).
  • Choose which Shipping statuses to notify your customers about (24): for any status selected, the customer will get an email with an update about the shipping (25).
tracking status email
  • Choose in which shipping status you want to set the related order as “Completed” (26).