Abandoned carts

In the “Carts” tab you will see the complete list of abandoned carts.

carts

Click on the abandoned cart to view the information details.

If you want to send an email to the owner of the cart immediately , select one of the emails you have configured in the “Email Templates” section of the option panel. Click on the “Send Email” button you’ll in the “Action” column.

action cart

After sending the email, the “Last email sent” column will be updated to the related date.

Each time an email is generated, an additional entry will be added to the email list. You can find it in the detail page of the corresponding cart (section History).

edit abandoned cart

The History section offers three pieces of information for each email:

  • Sending Date: the sending date of the email.
  • Email Template: the template of the email.
  • Link clicked: the presence of a link to the cart in the email (YES/NO).