View Product Page

Pending orders

Pending orders in the Dashboard section is the tab where you can see the complete list of those orders placed in your store that are still unpaid.

To let the plugin retrieve and manage the recovery of pending orders, you must first enable the option available in the general settings.

Pending orders

Actions

For each pending order, you can execute some actions to view the order details, send the email, or delete it. To access these actions, click on the specific icon showing on the mouseover.

Pending order actions

View order

When clicking on the view order icon, you will be redirected to the order edit page.

View order

Send email

By clicking on the Send email icon, you can select the email template to send among those you have created in the Emails section. Go to this page to learn how to create your email templates.

Send email

After sending the email, the info will be updated in the column Last email sent.

Delete permanently

By clicking on the Delete permanently icon, you can delete the pending order after confirming the action in the modal window.

Delete pending order