View Product Page

Orders in pending status

The complete list of orders in “pending” status can be consulted in the “Pending Order” section of the plugin settings dashboard. Email can be manually sent by selecting the template and clicking on the “Send email” button.

pending order tab

Recover orders

A recovered order is an order in “pending” status which acquires the “completed” status after a user makes a new attempt to purchase, originated by the repurchase link shown in the email.
The complete list of recovered orders is in “Recover Order” section of plugin settings dashboard.

Recover order

Report

The “Report” section includes the following information:

  • number of orders in “pending” status
  • number of sent emails
  • number of recovered orders
  • conversion rate given by the number of sent emails and the number of recovered orders

Report

The same information, limited to single email typology, is shown in the footer of the page configuration itself.

email report