Orders in pending status

The complete list of orders in “pending” status can be consulted in “Pending Order” section of plugin settings dashboard.Email can be sent manually by selecting the template and clicking on “Send email” button.

pending order tab

Recover orders

A recovered order is an order in “pending” status which acquires the “completed” status after user makes a new attempt to purchase, originated by the repurchase link shown in the email.
The complete list of recovered orders is in “Recover Order” section of plugin settings dashboard.

Recover order


“Report” section includes the following information:

  • number of orders in “pending” status
  • number of sent emails
  • number of recovered orders
  • conversion rate given by the number of sent emails and the number of recovered orders


Same information, limited to single email typology, are shown in the footer of page configuration itself.

email report