How can I get support if my WooCommerce plugin is not working?
If you have problems with our plugins or something is not working as it should, first follow this preliminary steps:
- Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.
- Deactivate all plugins you are using and check if the problem is still occurring.
- Ensure that you plugin version, your theme version and your WordPress and WooCommerce version (if required) are updated and that the problem you are experiencing has not already been solved in a later plugin update.
If none of the previous listed actions helps you solve the problem, you can request assistance to our team:
Why do I still see the Cart widget in the page header even though I have disabled displaying of Cart and Checkout pages?
This might happen because the compatibility of the version of your theme with this option has not been released yet. You can check it yourself by activating a WordPress default theme such as Twenty Fifteen: you’ll see that the plugin works correctly.
Can I use the same button with a different URL for every product?
Yes, you can do that. Just make sure you apply the same button to all the products and override the button URL from the Catalog mode Options in the Product editing page.
To set Catalog mode options in a Product level, you can refer to this page.