In the Advanced section, you can choose whether registered users can upvote or downvote one or more questions and answers related to the products.
- Vote question: enable this option to allow registered users to upvote and downvote questions;
- New question notification: select Notification in HTML email if you want the administrator to receive a notification when a user adds a new question about a product. If you don’t want to receive notifications, select Do not send notifications;
- New answer notification: select Notification in HTML email if you want the administrator to receive a notification when a user adds a new answer to a question. If you don’t want to receive notifications, select Do not send notifications;
- User notification: enable this option to let your users receive a notification when their question has been answered;
- Vote answers: enable this option if you want registered users to be able to specify whether they found the answers useful or not;
- Inappropriate content: choose whether users can report an answer if they feel like it is inappropriate or not. This option can be enabled for all users, or only for the registered ones;
- Hiding threshold: enter the number of reports received about inappropriate content for an answer before hiding it automatically. Set the value to 0 if you don’t want to hide it automatically;
- Answer excerpt: set the number of characters you want to show as a preview of the answer. Set 0 to show the whole content of the answer. Otherwise, users will have to click on the “Read More” button to view the whole answer;
- Anonymous mode: enable this option if you want to hide the name of the users that have added a question/answer;
- Anonymous date mode: enable this option if you want to hide the date when users have added a question/answer;
- Ask customer for an answer: choose whether to send an email to customers to ask them to answer a question about a product they have previously bought or not. You can send the request to all customers or only to a specific number of customers, randomly selected, by defining the value in the option Survey sample size.
The email contains two links to let users state if they don’t want to receive further emails about the related product, or if they don’t want to receive emails about all the products they have purchased.