Configure a survey

Please, note that surveys in this plugin have been conceived as one-question surveys, so each question is a new survey. In order to avoid confusion about terms, please, don’t forget that!

The premium version of YITH WooCommerce Surveys allows you to create surveys with no restrictions on the number of answers you can configure for each of them.
To create a new one-question survey, just click on “Add New Survey” that you can find in “Survey” entry in your WordPress menu.


First of all, you have to add the text to your question.


Before entering answers, just choose the page in which you want to show the survey on your site:

  • Checkout page


  • Product detail page: if you leave “Choose product” field empty, the survey will show on every product.


  • In any page in the site: this is the only case you can configure the survey in this section to have the possibility to add the survey using the shortcode or a widget.


To enter answers, click on “Add Survey Answer”. There is no restriction on the number of possible answers that you can add.


Let’s imagine we want to show the survey on each product page (before “Add to cart” button): the page will show more or less as follows.


Only registered users can answer the survey(s) and no more than once.

Required answer

You can set answers to a survey as a required field only if they are shown on the checkout page. To do that, you just have to check the option “Required” during survey configuration.


If you set answer to the survey as required, users have to answer the survey before being able to complete the checkout and their order.



Hide survey

This feature is valid for all surveys except for those added to the Checkout page and allows you to hide them from those users who have already given an answer. To do that, you just have to enable the option “Hide survey only after one answer is given” that you can find in plugin options panel.



Shortcodes and Gutenberg

The plugin is ready to use with the new Gutenberg editor. When you add a new post or page, you will be able to find our YITH shortcodes and widgets. With a simple click they will be added to your page.

surveys gutenberg

The shortcode “YITH WooCommerce Surveys” allows you to add one of the surveys you have already configured (in the “Surveys” section) into your site pages. To do that, it is essential that you have first set your survey as visible on other pages.

YITH WooCommerce Multi Vendor

YITH WooCommerce Multi Vendor allows you to turn your store into a multistore where vendors manage their own product and earn a commission on every sale. The integration with YITH WooCommerce Surveys allows vendors to create custom surveys that can be entered only within the product detail pages.

Surveys for vendors

By enabling the highlighted option in the image, vendors can create one or more surveys to display on their own product page.

Add new survey

For the complete information about YITH WooCommerce Multi Vendor, please take a look at the documentation.


The widget “YITH WooCommerce Surveys” allows adding one of the configured surveys into a sidebar. To do that, it is essential that you have first configured your survey as visible on other pages.




The shortcode “YITH WooCommerce Surveys” allows you to add one of the surveys you have already configured (in “Surveys” section) into your site pages. To do that, it is essential that you have first configured your survey as visible on other pages.




To view the report with answers given to your surveys, click on “Surveys > Report”.


In the main page of your reports, you will be able to see a complete list of surveys and the following information for each of them:

  • items: number of possible answers to the survey;
  • type: type of survey, according to the type of page of your site where the survey appears (product page, checkout page, other pages);
  • date: date on which the survey has been created.


To read details click on the survey you want to see.


As shown in the image above, you can also see the number of users who have chosen the single answer.

If you have selected a Checkout survey, on this page, you can find the following additional information:

  • “Order totals”: total income calculated on “completed” orders associated with the answer.
  • “Order details”: direct link to order detail page.




The premium version of the plugin allows you to export CSV data available in survey reports. To do that, you just have to click on “Surveys > Tools”, select the type of surveys you want to export and click on the button “Confirm”.