Email configuration

email settings

The Email tab will be activated only if you create a customized status. In this case, you’ll have to configure the email that will be generated when the order will get the status you are configuring.
Please, check all the options you have to set:

    • Send email to: the recipient of the email. Choose among the following:
      • none
      • administrator
      • customer
      • administrator and customer
      • custom email address
      • administrator, customer and custom email address
    • “From” Name: the sender name that will be showed to the recipients.
    • “From” Email Address: the email address of the sender that will be showed to the recipients.
    • Email Subject: the subject of the email.
    • Email Heading: the text showed ahead of the body of the email.
    • Custom Message: in this field add the text of the email taking advantage of the placeholders the plugin offers to dynamically recover some of the order information.You can use shortcodes to retrieve the order information that you want to show in the email content. These are some shortcode examples:
      • {customer_first_name}: the user name.
      • {customer_last_name}: the user surname.
      • {order_date}: the date in which the order has been made.
      • {order_number}: the order number.
      • {order_value}: the total amount of the order.
      • {billing_address}: the billing address of the user.
      • {shipping_address}: the shipping address of the user.
      • {billing_country}: the billing country of the user.
    • Include Order Information: this options lets you add the list of the products of the order, the billing address and the shipping address in the email.

Email