If a subscription is suspended, users cannot benefit from their subscription services or content. A subscription will be automatically suspended if the recurrent fee is not paid. The subscription will not be deleted and users will be given the possibility to pay for the missing payment.
To enable suspension of subscription products, enable the option Enable Suspended subscriptions in YITH Plugins > Subscriptions and set the maximum number of days for a “suspended” subscription.
If you enable the option “Suspend a subscription if a recurring payment fail” subscriptions will be assigned the status “Suspended” as soon as a failed payment is recorded for that subscription.
The option “Suspend pending payment subscriptions after …….. hour(s)” allows you to set the number of hours that have to pass after payment deadline (or after expiration of “overdue” status”) for the subscription to be assigned the status “suspended“