On top of the quote order you will find two sections for editing customer’s billing and shipping details if the user already exists on your shop. Click on Load billing address or Load shipping address to load the information saved to the customer’s account from previous orders.
Then, check the list of products in the request. Click on the pencil icon next to each item to edit the quantity and the price of each of them, so you can offer your customers the exact price you have in mind for each of them.
For any decreased price, a discount will be underlined in the email or pdf document that the users receive and the total discount will be shown just before the Total, as in the following quote email.
By adding a custom item meta, it will show inside the PDF, cart page and checkout page. This meta should start with “RAQ_”.