{"id":82,"date":"2018-03-13T15:03:30","date_gmt":"2018-03-13T15:03:30","guid":{"rendered":"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart-new\/?p=82"},"modified":"2024-05-24T11:17:50","modified_gmt":"2024-05-24T11:17:50","slug":"abandoned-carts","status":"publish","type":"post","link":"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/dashboard\/abandoned-carts\/","title":{"rendered":"Abandoned carts"},"content":{"rendered":"\n<p><b>A<\/b><strong>bandoned c<\/strong><b>arts<\/b> in the <strong>Dashboard<\/strong> section is the tab where you can see the complete list of abandoned carts.<\/p>\n\n\n\n<p>To let the plugin retrieve and manage the recovery of abandoned carts, you must first enable the option available in the <a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/settings\/getting-started-with-the-premium-version\/\" target=\"_blank\" rel=\"noreferrer noopener\">general settings<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/abandoned-carts.jpg\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"2200\" height=\"678\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/abandoned-carts.jpg\" alt=\"Abandoned carts\" class=\"wp-image-559\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/abandoned-carts.jpg 2200w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/abandoned-carts-300x92.jpg 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/abandoned-carts-1024x316.jpg 1024w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/abandoned-carts-768x237.jpg 768w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/abandoned-carts-1536x473.jpg 1536w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/abandoned-carts-2048x631.jpg 2048w\" sizes=\"auto, (max-width: 2200px) 100vw, 2200px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Actions<\/h3>\n\n\n\n<p>For each abandoned cart, you can apply some actions to view the cart details, send the email, or delete it. To access these actions, click on the specific icon showing on the mouseover.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/actions-4.jpg\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"119\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/actions-4-1024x119.jpg\" alt=\"Actions\" class=\"wp-image-560\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/actions-4-1024x119.jpg 1024w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/actions-4-300x35.jpg 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/actions-4-768x89.jpg 768w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/actions-4-1536x179.jpg 1536w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/actions-4-2048x238.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">View cart<\/h4>\n\n\n\n<p>When viewing the cart, you will get the following <strong><em>cart info<\/em><\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cart Status<\/strong>: the status of the cart (in this case, it will be <em>Abandoned<\/em>);<\/li>\n\n\n\n<li><strong>Cart Last Update:<\/strong> the date and time when the cart was updated;<\/li>\n\n\n\n<li><strong>User<\/strong>: the name of the user;<\/li>\n\n\n\n<li><strong>User email:<\/strong> the email address of the user;<\/li>\n\n\n\n<li><strong>User phone:<\/strong> the phone number of the user;<\/li>\n\n\n\n<li><strong>Language:<\/strong> the language of the abandoned cart;<\/li>\n\n\n\n<li><strong>Currency: <\/strong>the currency of the abandoned cart;<\/li>\n\n\n\n<li><strong>History:<\/strong> this data il linked to the email and includes:\n<ul class=\"wp-block-list\">\n<li><strong>Sending Date<\/strong>: the date when the email is sent;<\/li>\n\n\n\n<li><strong>Email Template<\/strong>: the email template used for this email;<\/li>\n\n\n\n<li><strong>Link Clicked<\/strong>: the presence of a link to the cart in the email (yes\/no).<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>Below the cart info, you can view the <strong><em>content<\/em><\/strong> of the abandoned cart where you will find the following details:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Product: <\/strong>the product\/s added to the cart;<\/li>\n\n\n\n<li><strong>Price:<\/strong> the price of each product;<\/li>\n\n\n\n<li><strong>Qty:<\/strong> the number of units selected by the user for each product;<\/li>\n\n\n\n<li><strong>Total:<\/strong> the total amount of the product;<\/li>\n\n\n\n<li><strong>Cart Subtotal: <\/strong>the subtotal of the abandoned cart;<\/li>\n\n\n\n<li><strong>Cart Total: <\/strong>the total of the abandoned cart.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1018\" height=\"898\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/view-cart.jpg\" alt=\"View cart\" class=\"wp-image-561\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/view-cart.jpg 1018w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/view-cart-300x265.jpg 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/view-cart-768x677.jpg 768w\" sizes=\"auto, (max-width: 1018px) 100vw, 1018px\" \/><\/figure>\n\n\n\n<p>Finally, in the <strong><em>Cart action<\/em><\/strong> metabox, you can manually send the email to recover the cart. Through the dropdown, you can choose the email template to send.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/cart-action.jpg\" data-rel=\"lightbox-image-2\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"384\" height=\"268\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/cart-action.jpg\" alt=\"Cart action\" class=\"wp-image-562\" style=\"width:272px;height:auto\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/cart-action.jpg 384w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/cart-action-300x209.jpg 300w\" sizes=\"auto, (max-width: 384px) 100vw, 384px\" \/><\/a><\/figure><\/div>\n\n\n<h4 class=\"wp-block-heading\">Send email<\/h4>\n\n\n\n<p>By clicking on the <em>Send email<\/em> icon, you can select the email template to send among those you have created in the <em>Emails<\/em> section. Go to <a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/settings\/email-templates\/emails\/\" target=\"_blank\" rel=\"noreferrer noopener\">this page<\/a> to learn how to create your email templates.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/send-email-1.jpg\" data-rel=\"lightbox-image-3\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"708\" height=\"384\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/send-email-1.jpg\" alt=\"Send email\" class=\"wp-image-575\" style=\"width:478px;height:auto\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/send-email-1.jpg 708w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/send-email-1-300x163.jpg 300w\" sizes=\"auto, (max-width: 708px) 100vw, 708px\" \/><\/a><\/figure><\/div>\n\n\n<p>After sending the email, the info will be updated in the column <em>Last email sent<\/em>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Delete permanently<\/h4>\n\n\n\n<p>By clicking on the <em>Delete permanently<\/em> icon, you can delete the abandoned cart after confirming the action in the modal window.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/confirm.jpg\" data-rel=\"lightbox-image-4\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"592\" height=\"396\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/confirm.jpg\" alt=\"Confirm delete\n\" class=\"wp-image-576\" style=\"width:407px;height:auto\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/confirm.jpg 592w, https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/wp-content\/uploads\/sites\/306\/2018\/03\/confirm-300x201.jpg 300w\" sizes=\"auto, (max-width: 592px) 100vw, 592px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Abandoned carts in the Dashboard section is the tab where you can see the complete list of abandoned carts. To let the plugin retrieve and manage the recovery of abandoned carts, you must first enable the option available in the general settings. Actions For each abandoned cart, you can apply some actions to view the &hellip; <a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/dashboard\/abandoned-carts\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Abandoned carts<\/span><\/a><\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15],"tags":[],"class_list":["post-82","post","type-post","status-publish","format-standard","hentry","category-dashboard"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>YITH Recover Abandoned Cart: Abandoned carts<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-recover-abandoned-cart\/dashboard\/abandoned-carts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"YITH Recover Abandoned Cart: Abandoned carts\" \/>\n<meta property=\"og:description\" content=\"Abandoned carts in the Dashboard section is the tab where you can see the complete list of abandoned carts. 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