{"id":138,"date":"2018-04-03T20:58:20","date_gmt":"2018-04-03T20:58:20","guid":{"rendered":"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/?p=138"},"modified":"2023-08-09T15:08:52","modified_gmt":"2023-08-09T15:08:52","slug":"upvoting-and-downvoting","status":"publish","type":"post","link":"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/settings\/upvoting-and-downvoting\/","title":{"rendered":"How the vote system works"},"content":{"rendered":"\n<p>In the <strong>Advanced<\/strong> section, you can choose whether registered users can upvote or downvote one or more questions and answers related to the products.\u00a0 <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-question.jpg\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1414\" height=\"910\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-question.jpg\" alt=\"Vote question\" class=\"wp-image-426\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-question.jpg 1414w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-question-300x193.jpg 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-question-1024x659.jpg 1024w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-question-768x494.jpg 768w\" sizes=\"auto, (max-width: 1414px) 100vw, 1414px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Vote question:\u00a0<\/strong>enable this option to allow registered users to upvote and downvote questions;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-question-1.jpg\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"928\" height=\"224\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-question-1.jpg\" alt=\"Vote question - Frontend\" class=\"wp-image-431\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-question-1.jpg 928w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-question-1-300x72.jpg 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-question-1-768x185.jpg 768w\" sizes=\"auto, (max-width: 928px) 100vw, 928px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>New question notification:<\/strong> select <em>Notification in HTML email<\/em> if you want the administrator to receive a notification when a user adds a new question about a product. If you don&#8217;t want to receive notifications, select <em>Do not send notifications<\/em>;<\/li>\n\n\n\n<li><strong>New answer notification:<\/strong> select <em>Notification in HTML email<\/em> if you want the administrator to receive a notification when a user adds a new answer to a question. If you don&#8217;t want to receive notifications, select <em>Do not send notifications<\/em>;<\/li>\n\n\n\n<li><strong>User notification: <\/strong>enable this option to let your users receive a notification when their question has been answered; <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answers.jpg\" data-rel=\"lightbox-image-2\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1798\" height=\"692\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answers.jpg\" alt=\"Vote answers\" class=\"wp-image-427\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answers.jpg 1798w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answers-300x115.jpg 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answers-1024x394.jpg 1024w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answers-768x296.jpg 768w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answers-1536x591.jpg 1536w\" sizes=\"auto, (max-width: 1798px) 100vw, 1798px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Vote answers: <\/strong>enable this option if you want registered users to be able to specify whether they found the answers useful or not;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answer-frontend.jpg\" data-rel=\"lightbox-image-3\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"112\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answer-frontend-1024x112.jpg\" alt=\"Vote answer - Frontend\" class=\"wp-image-429\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answer-frontend-1024x112.jpg 1024w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answer-frontend-300x33.jpg 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answer-frontend-768x84.jpg 768w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answer-frontend-1536x169.jpg 1536w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Vote-answer-frontend-2048x225.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Inappropriate content<\/strong>: choose whether users can report an answer if they feel like it is inappropriate or not. This option can\u00a0be enabled for all users, or only for the registered ones;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Inappropriate-content.jpg\" data-rel=\"lightbox-image-4\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"83\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Inappropriate-content-1024x83.jpg\" alt=\"Inappropriate content\" class=\"wp-image-430\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Inappropriate-content-1024x83.jpg 1024w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Inappropriate-content-300x24.jpg 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Inappropriate-content-768x62.jpg 768w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Inappropriate-content-1536x124.jpg 1536w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Inappropriate-content-2048x166.jpg 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Hiding threshold<\/strong>: enter the number of reports received about inappropriate content for an answer before hiding it automatically. Set the value to 0 if you don&#8217;t want to hide it automatically;<\/li>\n\n\n\n<li><strong>Answer excerpt:\u00a0<\/strong>set the number of characters you want to show as a preview of the answer. Set 0 to show the whole content of the answer. Otherwise, users will have to click on the \u201cRead More\u201d button to view the whole answer;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Raed-more.jpg\" data-rel=\"lightbox-image-5\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"904\" height=\"240\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Raed-more.jpg\" alt=\"Answer excerpt\" class=\"wp-image-428\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Raed-more.jpg 904w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Raed-more-300x80.jpg 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Raed-more-768x204.jpg 768w\" sizes=\"auto, (max-width: 904px) 100vw, 904px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Anonymous-mode.jpg\" data-rel=\"lightbox-image-6\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1312\" height=\"468\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Anonymous-mode.jpg\" alt=\"Anonymous mode\" class=\"wp-image-432\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Anonymous-mode.jpg 1312w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Anonymous-mode-300x107.jpg 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Anonymous-mode-1024x365.jpg 1024w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/Anonymous-mode-768x274.jpg 768w\" sizes=\"auto, (max-width: 1312px) 100vw, 1312px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Anonymous mode: <\/strong>enable this option if you want to hide the name of the users that have added a question\/answer;<\/li>\n\n\n\n<li><strong>Anonymous date mode: <\/strong>enable this option if you want to hide the date when users have added a question\/answer;<\/li>\n\n\n\n<li><strong>Ask customer for an answer: <\/strong>choose whether to send an email to customers to ask them to answer a question about a product they have previously bought or not. You can send the request to all customers or only to a specific number of customers, randomly selected, by defining the value in the option <strong>Survey sample size<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/ask-for-an-answer.jpg\" data-rel=\"lightbox-image-7\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1414\" height=\"376\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/ask-for-an-answer.jpg\" alt=\"Ask for an answer\" class=\"wp-image-433\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/ask-for-an-answer.jpg 1414w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/ask-for-an-answer-300x80.jpg 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/ask-for-an-answer-1024x272.jpg 1024w, https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/wp-content\/uploads\/sites\/159\/2023\/08\/ask-for-an-answer-768x204.jpg 768w\" sizes=\"auto, (max-width: 1414px) 100vw, 1414px\" \/><\/a><\/figure>\n\n\n\n<p>The email contains two links to let users state if they don&#8217;t want to receive further emails about the related product, or if they don&#8217;t want to receive emails about all the products they have purchased.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the Advanced section, you can choose whether registered users can upvote or downvote one or more questions and answers related to the products.\u00a0 The email contains two links to let users state if they don&#8217;t want to receive further emails about the related product, or if they don&#8217;t want to receive emails about all &hellip; <a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/settings\/upvoting-and-downvoting\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">How the vote system works<\/span><\/a><\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-138","post","type-post","status-publish","format-standard","hentry","category-settings"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>YITH Questions and Answers: How the vote system works<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-questions-and-answers\/settings\/upvoting-and-downvoting\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"YITH Questions and Answers: How the vote system works\" \/>\n<meta property=\"og:description\" content=\"In the Advanced section, you can choose whether registered users can upvote or downvote one or more questions and answers related to the products.\u00a0 The email contains two links to let users state if they don&#8217;t want to receive further emails about the related product, or if they don&#8217;t want to receive emails about all &hellip; 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