{"id":55,"date":"2018-03-07T20:19:57","date_gmt":"2018-03-07T20:19:57","guid":{"rendered":"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/?p=55"},"modified":"2024-05-14T14:38:16","modified_gmt":"2024-05-14T14:38:16","slug":"orders-in-pending-status","status":"publish","type":"post","link":"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/settings\/orders-in-pending-status\/","title":{"rendered":"Orders in pending status"},"content":{"rendered":"\n<p>The complete list of orders in &#8220;pending&#8221; status can be consulted in the <b>&#8220;Pending Order&#8221;<\/b> section of the plugin settings dashboard. Email can be manually sent by selecting the template and clicking on the <b>&#8220;Send email&#8221;<\/b>&nbsp;button.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/pending-order-tab.png\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"887\" height=\"426\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/pending-order-tab.png\" alt=\"pending order tab\" class=\"wp-image-157\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/pending-order-tab.png 887w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/pending-order-tab-300x144.png 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/pending-order-tab-768x369.png 768w\" sizes=\"auto, (max-width: 887px) 100vw, 887px\" \/><\/a><\/figure>\n\n\n\n<section id=\"recover-order\">\n<h2>Recover orders<\/h2>\n<p>A recovered order is an order in &#8220;pending&#8221; status which acquires the &#8220;completed&#8221; status after a user makes a new attempt to purchase, originated by the repurchase link shown in the email.<br>The complete list of recovered orders is in&nbsp;<b>&#8220;Recover Order&#8221;<\/b>&nbsp;section of plugin settings dashboard.<\/p>\n<figure><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Recover-order.png\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-158\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Recover-order.png\" alt=\"Recover order\" width=\"890\" height=\"406\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Recover-order.png 890w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Recover-order-300x137.png 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Recover-order-768x350.png 768w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><\/a><\/figure><p><\/p>\n<\/section>\n\n\n\n<p><span style=\"font-size: 29px; font-weight: bold;\">Report<\/span><\/p>\n\n\n\n<section id=\"report\">The <strong>&#8220;Report&#8221;<\/strong>&nbsp;section includes the following information:\n<ul>\n<li>number of orders in &#8220;pending&#8221; status<\/li>\n<li>number of sent emails<\/li>\n<li>number of recovered orders<\/li>\n<li>conversion rate given by the number of sent emails and the number of recovered orders<\/li>\n<\/ul>\n<figure><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Report.png\" data-rel=\"lightbox-image-2\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-159\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Report.png\" alt=\"Report\" width=\"880\" height=\"388\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Report.png 880w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Report-300x132.png 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Report-768x339.png 768w\" sizes=\"auto, (max-width: 880px) 100vw, 880px\" \/><\/a><\/figure><p><\/p>\n<p>The same information, limited to single email typology, is shown in the footer of the page configuration itself.<\/p>\n<figure><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email-report.png\" data-rel=\"lightbox-image-3\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-160\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email-report.png\" alt=\"email report\" width=\"670\" height=\"383\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email-report.png 670w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email-report-300x171.png 300w\" sizes=\"auto, (max-width: 670px) 100vw, 670px\" \/><\/a><\/figure><p><\/p>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>The complete list of orders in &#8220;pending&#8221; status can be consulted in the &#8220;Pending Order&#8221; section of the plugin settings dashboard. Email can be manually sent by selecting the template and clicking on the &#8220;Send email&#8221;&nbsp;button. Recover orders A recovered order is an order in &#8220;pending&#8221; status which acquires the &#8220;completed&#8221; status after a user &hellip; <a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/settings\/orders-in-pending-status\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Orders in pending status<\/span><\/a><\/p>\n","protected":false},"author":11,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-55","post","type-post","status-publish","format-standard","hentry","category-settings"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>YITH Pending Order Survey: Orders in pending status<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/settings\/orders-in-pending-status\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"YITH Pending Order Survey: Orders in pending status\" \/>\n<meta property=\"og:description\" content=\"The complete list of orders in &#8220;pending&#8221; status can be consulted in the &#8220;Pending Order&#8221; section of the plugin settings dashboard. 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