{"id":53,"date":"2018-03-07T20:19:14","date_gmt":"2018-03-07T20:19:14","guid":{"rendered":"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/?p=53"},"modified":"2024-05-14T14:37:39","modified_gmt":"2024-05-14T14:37:39","slug":"email","status":"publish","type":"post","link":"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/settings\/email\/","title":{"rendered":"Email"},"content":{"rendered":"\n<p>You can choose to send one or a series of emails for every pending order in your store. To configure a new email message, go to <b>YITH &gt; Pending Order Survey &gt; Email<\/b>&nbsp;and click on&nbsp;<b>&#8220;Add new&#8221;<\/b>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email.png\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1720\" height=\"624\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email.png\" alt=\"Email\" class=\"wp-image-266\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email.png 1720w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email-300x109.png 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email-1024x371.png 1024w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email-768x279.png 768w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email-1536x557.png 1536w\" sizes=\"auto, (max-width: 1720px) 100vw, 1720px\" \/><\/a><\/figure><\/div>\n\n\n<p><span style=\"font-size: 29px; font-weight: bold;\">Email content<\/span><\/p>\n\n\n\n<section><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email-template.png\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-149\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email-template.png\" alt=\"email template\" width=\"971\" height=\"520\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email-template.png 971w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email-template-300x161.png 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email-template-768x411.png 768w\" sizes=\"auto, (max-width: 971px) 100vw, 971px\" \/><\/a>\n<p>Compose your email using the placeholders highlighted in the image and quickly recover information about the user you are sending the email to.<\/p>\n<ul>\n<li><b>User&#8217;s first Name<\/b><\/li>\n<li><b>User&#8217;s last Name<\/b><\/li>\n<li><b>Full Name<\/b><\/li>\n<li><b>User&#8217;s email address<\/b><\/li>\n<li><b>Order content<\/b>: complete list of order items<\/li>\n<li><b>Order Link<\/b>: link that allows users to be redirected to the checkout page to try a new purchase. In case the order is completed, it will be added to the list of recovered orders, as shown on <a title=\"View page\" href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/settings\/orders-in-pending-status\/\" target=\"_blank\" rel=\"noopener noreferrer\">this page<\/a>.<\/li>\n<li><b>&#8220;Coupon&#8221;<\/b>: coupon code that the user can use for following purchases. Amount and expiration date of the coupon are set in the dedicated section that you can find in the same email configuration page.<\/li>\n<\/ul>\n<figure><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/coupon-settings.png\" data-rel=\"lightbox-image-2\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-151\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/coupon-settings.png\" alt=\"coupon settings\" width=\"905\" height=\"656\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/coupon-settings.png 905w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/coupon-settings-300x217.png 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/coupon-settings-768x557.png 768w\" sizes=\"auto, (max-width: 905px) 100vw, 905px\" \/><\/a><\/figure><p><\/p>\n<\/section>\n\n\n\n<section id=\"selezione-sondaggio\">\n<h2>Select survey<\/h2>\n<p>To add the survey redirect link to the email body, click on the specific button available in the editor and select the survey you want to associate to this email.<\/p>\n<\/section>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/survey-email.png\" data-rel=\"lightbox-image-3\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"971\" height=\"520\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/survey-email.png\" alt=\"survey email\" class=\"wp-image-152\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/survey-email.png 971w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/survey-email-300x161.png 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/survey-email-768x411.png 768w\" sizes=\"auto, (max-width: 971px) 100vw, 971px\" \/><\/a><\/figure>\n\n\n\n<section id=\"impostazioni-email\">\n<h2>Email settings<\/h2>\n<p>In email configuration page, you can enable or disable automatic sending of the selected emails and specify when the first email has to be sent. You can set the delay time since the order is assigned the status <b>&#8220;pending&#8221;<\/b>.<\/p>\n<figure><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Email-settings.png\" data-rel=\"lightbox-image-4\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-153\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Email-settings.png\" alt=\"Email settings\" width=\"912\" height=\"457\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Email-settings.png 912w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Email-settings-300x150.png 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Email-settings-768x385.png 768w\" sizes=\"auto, (max-width: 912px) 100vw, 912px\" \/><\/a><\/figure><p><\/p>\n<p>Additional settings can be configured in the section&nbsp;<b>&#8220;General settings&#8221;<\/b> in the plugin settings panel.<\/p>\n<figure><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/user-email-settings.png\" data-rel=\"lightbox-image-5\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-154\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/user-email-settings.png\" alt=\"user email settings\" width=\"778\" height=\"481\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/user-email-settings.png 778w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/user-email-settings-300x185.png 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/user-email-settings-768x475.png 768w\" sizes=\"auto, (max-width: 778px) 100vw, 778px\" \/><\/a><\/figure><p><\/p>\n<\/section>\n\n\n\n<section id=\"thankyou-email\">\n<h2>Thank-you email<\/h2>\n<p>A thank-you email, if enabled, is sent to all users that have responded to the survey.<\/p>\n<figure><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Thank-you-email.png\" data-rel=\"lightbox-image-6\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-155\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Thank-you-email.png\" alt=\"Thank you email\" width=\"1000\" height=\"395\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Thank-you-email.png 1000w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Thank-you-email-300x119.png 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/Thank-you-email-768x303.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/a><\/figure><p><\/p>\n<p>All details concerning the email che be edited in&nbsp;<b>&#8220;WooCommerce &gt; Settings &gt; Emails &gt; Thank-you email&#8221;<\/b>.<\/p>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>You can choose to send one or a series of emails for every pending order in your store. To configure a new email message, go to YITH &gt; Pending Order Survey &gt; Email&nbsp;and click on&nbsp;&#8220;Add new&#8221;. Email content Compose your email using the placeholders highlighted in the image and quickly recover information about the user &hellip; <a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/settings\/email\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Email<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-53","post","type-post","status-publish","format-standard","hentry","category-settings"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>YITH Pending Order Survey: Email<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/settings\/email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"YITH Pending Order Survey: Email\" \/>\n<meta property=\"og:description\" content=\"You can choose to send one or a series of emails for every pending order in your store. To configure a new email message, go to YITH &gt; Pending Order Survey &gt; Email&nbsp;and click on&nbsp;&#8220;Add new&#8221;. Email content Compose your email using the placeholders highlighted in the image and quickly recover information about the user &hellip; Continue reading Email\" \/>\n<meta property=\"og:url\" content=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/settings\/email\/\" \/>\n<meta property=\"og:site_name\" content=\"YITH WooCommerce Pending Order Survey\" \/>\n<meta property=\"article:published_time\" content=\"2018-03-07T20:19:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-05-14T14:37:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/docs.yithemes.com\/yith-woocommerce-pending-order-survey\/wp-content\/uploads\/sites\/81\/2018\/03\/email.png\" \/>\n<meta name=\"author\" content=\"Alessio Torrisi\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Alessio Torrisi\" \/>\n\t<meta name=\"twitter:label2\" 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