{"id":185,"date":"2018-03-09T14:21:48","date_gmt":"2018-03-09T14:21:48","guid":{"rendered":"https:\/\/docs.yithemes.com\/yith-woocommerce-mailchimp\/?page_id=185"},"modified":"2018-03-09T14:21:48","modified_gmt":"2018-03-09T14:21:48","slug":"faqs","status":"publish","type":"page","link":"https:\/\/docs.yithemes.com\/yith-woocommerce-mailchimp\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"faqs\">\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tI have troubles with the list subscriptions, how can I understand the reason why and see the unsuccessful registrations?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>Access to your MailChimp account and select the option\u00a0<b>Account<\/b>. Now open the\u00a0<b>Extras<\/b>\u00a0menu and go to the\u00a0<b>API Keys<\/b>\u00a0page. In the bottom of the page, you wil find a summarizing table about all the requests for your list.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tWhere can I find my API key?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>You just have to register on MailChimp.com and visit the following page:\u00a0<a title=\"Mailchimp API page\" href=\"https:\/\/admin.mailchimp.com\/account\/api\/\" target=\"_blank\" rel=\"noopener\">http:\/\/admin.mailchimp.com\/account\/api\/<\/a><\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tIs it possible to subscribe users automatically?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>Sure, you just have to select the list in which you want to register the users, and deactivate the visualization of the &#8220;newsletter subscription&#8221; checkbox.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tIs it possible to subscribe users at the &#8220;Order completed&#8221; stage?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>Sure, you just have to select the voice &#8220;Order completed&#8221; in the &#8220;Register after&#8221; option.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tI can&#8217;t see my list in the dedicated list table.\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>Try to press the &#8220;Update lists&#8221; button near the select.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tHow can I get support if my WooCommerce plugin is not working?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>If you have problems with our plugins or something is not working as it should, first follow this preliminary steps:<\/p>\n<ul>\n<li>Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.<\/li>\n<li>Deactivate all plugins you are using and check if the problem is still occurring.<\/li>\n<li>Ensure that you plugin version, your theme version and your WordPress and WooCommerce version (if required) are updated and that the problem you are experiencing has not already been solved in a later plugin update.<\/li>\n<\/ul>\n<p>If you have an active license of the plugin, we invite you ask for assistance in our <a title=\"YIThemes Support\" href=\"https:\/\/yithemes.com\/my-account\/support\/dashboard\/\" target=\"_blank\" rel=\"noopener\">support desk<\/a>.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tDoes it support variable and grouped products?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>The plugin supports variable and grouped products, so you can create campaigns on MailChimp based on the specific product variation or grouped product that has been purchased by your customers.<\/p>\n<div class=\"gmail_default\"><\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-185","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>YITH MailChimp: FAQs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-mailchimp\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"YITH MailChimp: FAQs\" \/>\n<meta property=\"og:url\" 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