To apply a validity time frame on deposits paid, enable the option “Enable deposit expiration” in YITH Plugins -> Deposits and Down Payments.
Thanks to this option, you force users to complete the order within a specified number of days since payment of the deposits. You can set the value for validity time frame in “Days before expiration”. If orders are not completed within this time frame, the plugin allows you to choose between the following:
- do nothing: the order status goes to “cancelled” and appears among WooCommerce “Orders” page.
- refund deposit for product: if users have paid using PayPal, the amount paid will be automatically refunded and and order status switches to “refunded”.
If you want to refund deposit amount manually, be careful you apply refund to child orders in status “cancelled” and not to parent orders.