{"id":60,"date":"2017-12-13T18:54:46","date_gmt":"2017-12-13T18:54:46","guid":{"rendered":"https:\/\/docs.yithemes.com\/yith-woocommerce-customize-myaccount-page\/?page_id=60"},"modified":"2017-12-13T18:54:46","modified_gmt":"2017-12-13T18:54:46","slug":"faqs","status":"publish","type":"page","link":"https:\/\/docs.yithemes.com\/yith-woocommerce-customize-myaccount-page\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"faqs\">\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tHow can I get support if my WooCommerce plugin is not working?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>If you have problems with our plugins or something is not working as it should, first, follow these preliminary steps:<\/p>\n<ul>\n<li>Test the plugin with a WordPress default theme, to be sure that the error is not caused by the theme you are currently using.<\/li>\n<li>Deactivate all plugins you are using and check if the problem is still occurring.<\/li>\n<li>Ensure that your plugin version, your theme version and your WordPress and WooCommerce version (if required) are updated and that the problem you are experiencing has not already been solved in a later plugin update.<\/li>\n<\/ul>\n<p>If none of the previously listed actions helps you solve the problem, then, submit a ticket in the forum and describe your problem accurately, specify WordPress and WooCommerce versions you are using and any other information that might help us solve your problem as quickly as possible.<br \/>\nIf you are using the premium version of the plugin, we invite you to ask for assistance in our <a title=\"YIThemes Support\" href=\"https:\/\/yithemes.com\/my-account\/support\/dashboard\/\" target=\"_blank\" rel=\"noopener\">support desk<\/a>.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tHow many endpoints can I create?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>There is no limit to the number of endpoints that you can create for &#8220;My Account&#8221; page. Go to YITH &gt; Customize My Account Page &gt; Endpoints and click on the &#8220;Add new&#8221; button to create a new endpoint.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tCan I edit WooCommerce endpoints?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>Yes, you can do that with this plugin. In case you wanted to reset the default values of WooCommerce endpoints that you have edited, you can read <a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-customize-myaccount-page\/endpoints\/manage-endpoint\/\">this page<\/a>\u00a0of our guide.<\/p>\n<p>The plugin can only add\/remove\/edit account endpoints. Fields of account details or billing\/shipping address are not editable.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tDoes it work in a multi-language environment?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>Yes, this plugin supports both WPML and Polylang plugins, so you can use it on a multilingual website.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tWhat can I add to the content of endpoints?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p><span style=\"font-weight: 400;\">The basic concept behind the plugin is that the content of custom tabs behaves exactly like a standard post on WordPress, so whatever works on a post, also works in the custom tab.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If a third-party plugin, for example, has shortcodes or whatever other thing that works on a post, it will also work in the content of the custom tabs in My Account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\f<\/span><\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tIs it compatible with Elementor?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>The plugin does not have shortcodes or widgets, because it basically replaces the default navigation added by Woocommerce on My account page, so, it does not need any specific integration for that \ud83d\ude42<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-60","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>YITH Customize My Account Page: 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