{"id":89,"date":"2018-03-08T14:33:33","date_gmt":"2018-03-08T14:33:33","guid":{"rendered":"https:\/\/docs.yithemes.com\/yith-woocommerce-booking-new-new-new\/?p=89"},"modified":"2023-03-31T10:54:40","modified_gmt":"2023-03-31T10:54:40","slug":"how-to-cancel-a-booking","status":"publish","type":"post","link":"https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/premium-version-settings\/how-to-cancel-a-booking\/","title":{"rendered":"How to cancel a booking"},"content":{"rendered":"\n<p>If you want to allow users to cancel a booking they have already submitted, you can enable the <b>&#8220;Allow cancellation&#8221; <\/b>option from Booking Options &gt; Settings &gt; Booking Terms in the product edit page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2023\/03\/allow-cancellation.png\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"212\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2023\/03\/allow-cancellation-1024x212.png\" alt=\"Allow cancellation option\" class=\"wp-image-3920\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2023\/03\/allow-cancellation-1024x212.png 1024w, https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2023\/03\/allow-cancellation-300x62.png 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2023\/03\/allow-cancellation-768x159.png 768w, https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2023\/03\/allow-cancellation.png 1064w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>Your users will be able to cancel their booking no later than xx days\/months <strong>before<\/strong> the booking<strong> start date.<\/strong><\/p>\n\n\n\n<p>Users can cancel the booking from their &#8220;My Account&#8221; page on your website.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-booking-new-new-new\/wp-content\/uploads\/sites\/294\/2018\/03\/cancel-booking.png\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1002\" height=\"572\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-booking-new-new-new\/wp-content\/uploads\/sites\/294\/2018\/03\/cancel-booking.png\" alt=\"cancel booking\" class=\"wp-image-2275\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2018\/03\/cancel-booking.png 1002w, https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2018\/03\/cancel-booking-300x171.png 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2018\/03\/cancel-booking-768x438.png 768w\" sizes=\"auto, (max-width: 1002px) 100vw, 1002px\" \/><\/a><\/figure>\n\n\n\n<p>The admin will see the booking appear with the &#8220;Cancelled&#8221; status.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2023\/03\/cancelled-status.png\" data-rel=\"lightbox-image-2\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"860\" height=\"700\" src=\"https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2023\/03\/cancelled-status.png\" alt=\"Cancelled booking\" class=\"wp-image-3922\" srcset=\"https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2023\/03\/cancelled-status.png 860w, https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2023\/03\/cancelled-status-300x244.png 300w, https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/wp-content\/uploads\/sites\/294\/2023\/03\/cancelled-status-768x625.png 768w\" sizes=\"auto, (max-width: 860px) 100vw, 860px\" \/><\/a><\/figure>\n\n\n\n<p class=\"has-background\" style=\"background-color:#f5d4cf\"><strong>Note: <\/strong>The plugin does not handle any other refund option related to booking cancellation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you want to allow users to cancel a booking they have already submitted, you can enable the &#8220;Allow cancellation&#8221; option from Booking Options &gt; Settings &gt; Booking Terms in the product edit page. Your users will be able to cancel their booking no later than xx days\/months before the booking start date. Users can &hellip; <a href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-booking\/premium-version-settings\/how-to-cancel-a-booking\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">How to cancel a booking<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,5],"tags":[],"class_list":["post-89","post","type-post","status-publish","format-standard","hentry","category-booking-management","category-premium-version-settings"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>YITH Booking and Appointment: How to cancel a booking<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"YITH Booking and Appointment: How to cancel a booking\" \/>\n<meta property=\"og:description\" content=\"If you want to allow users to cancel a booking they have already submitted, you can enable the &#8220;Allow cancellation&#8221; option from Booking Options &gt; Settings &gt; Booking Terms in the product edit page. 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