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Specified minimum order amount check

You can decide if the single order amount under a certain limit must be marked as a potential fraud check. To do it, you must enable the option Enable order amount check (for orders not reaching the below specified amount).

For example, if you have a shop with expensive products and the minimum order amount that a “normal customer” usually places is about $2000,-.

Based on that, you decide to set the threshold to $1000,- (through the option Minimum Amount).

If a customer visits your shop and places an order of $800,- it will be marked as suspicious.

Check on orders not reaching minimum amount

Attempt count check

To report potential risks if the number of orders from the same IP address in a specific time span exceeds a certain number enable the option Enable check for attempt count. Configure the time span and the maximum number of orders allowed through the options available in the concerned safety rule.

Enable check for attempt count

You can find the rule weight settings on this page of the documentation.

IP Multiple details check

To apply a check on billing details linked to an IP address already used for previous orders, enable the option Enable IP multiple details check. In this way, if there are previous orders linked to the same IP address and billing details are different from those entered for the last order, the fraud risk level will increase.

Enable IP multiple details check

You can find the rule weight settings on this page of the documentation.

Rule weight

The level of risk for each order is calculated according to points, scored in each of the safety rules that are enabled. Each rule has a different weight and assigns a specific number of points according to its weight. You will find the “rule weight” in every order check option.

Rule weight

When specifying a weight for each rule, you can choose a value between 1-20:

  • 1 is the minimum weight that can be assigned to safety rules. The closer to 1, the less it will affect the risk level for the order.
  • 20 is the maximum weight that can be assigned to a safety rule. The closer to 20, the more it will affect the risk level for the order.
  • 10 is the default value and stands for medium risk.


  • “Enable first order check” with weight set to 5;
  • “Enable suspicious email domain check” with weight set to 15;
  • “Enable unsafe country check” with weight set to 10.

The order that we are considering has a risk of 66.7%.
Below the Fraud Risk Level percentage you will find the explanation regarding the discovered risks. Risks of this order are given because it is the first order made and the email address belongs to one of the suspicious domains specified in the concerned safety rule.

example order

The risk percentage of the order has been calculated as follows:
20 * 100 / 30 

20 is the total of the safety rules which returned a risk  (5 + 15 + 10)
30 is the number of rules configured in the entire order times the default weight value 10 (3 * 10).

Since the Fraud Risk Level of this order lies between 25% and 75% (the risk thresholds that we have set), the order is considered a medium fraud risk.