{"id":171,"date":"2018-03-06T10:57:32","date_gmt":"2018-03-06T10:57:32","guid":{"rendered":"https:\/\/docs.yithemes.com\/yith-woocommerce-added-to-cart-popup-new\/?page_id=171"},"modified":"2018-03-06T10:57:32","modified_gmt":"2018-03-06T10:57:32","slug":"faqs","status":"publish","type":"page","link":"https:\/\/docs.yithemes.com\/yith-woocommerce-added-to-cart-popup\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"
\t\t
\n\t\t\t
\n\t\t\t\tIs it compatible with all WordPress themes?\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t

Compatibility with all themes is impossible, because they are too many, but generally if themes are developed according to WordPress and WooCommerce guidelines, YITH plugins are compatible with them. Yet, we can grant compatibility with themes developed by YIThemes, because they are constantly updated and tested with our plugins. Sometimes, especially when new versions are released, it might only require some time for them to be all updated, but you can be sure that they will be tested and will be working in a few days.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\tHow can I get support if my WooCommerce plugin is not working?\t\t\t<\/div>\n\t\t\t
\n\t\t\t\t

If you have problems with our WooCommerce plugins or something is not working as it should, first follow this preliminary steps:<\/p>\n

    \n
  • Test the plugin with a WordPress default theme, to be sure that the error is not
    \ncaused by the theme you are currently using.<\/li>\n
  • Deactivate all plugins you are using and check if the problem is still
    \noccurring.<\/li>\n
  • Ensure that your plugin version, your theme version and your WordPress and
    \nWooCommerce version (if required) are updated and that the problem you are
    \nexperiencing has not already been solved in a later plugin update.<\/li>\n<\/ul>\n

    If none of the previous listed actions helps you solve the problem, then, submit a
    \nticket in the forum and describe your problem accurately, specify WordPress and
    \nWooCommerce versions you are using and any other information that might help us solve
    \nyour problem as quickly as possible. Thanks!<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-171","page","type-page","status-publish","hentry"],"yoast_head":"\nYITH Added to Cart Popup: FAQs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.yithemes.com\/yith-woocommerce-added-to-cart-popup\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"YITH Added to Cart Popup: FAQs\" \/>\n<meta property=\"og:url\" content=\"https:\/\/docs.yithemes.com\/yith-woocommerce-added-to-cart-popup\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"YITH WooCommerce Added to Cart Popup\" 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