{"id":251,"date":"2020-01-28T15:37:28","date_gmt":"2020-01-28T15:37:28","guid":{"rendered":"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/?p=251"},"modified":"2023-12-15T13:32:33","modified_gmt":"2023-12-15T13:32:33","slug":"customer","status":"publish","type":"post","link":"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/pos-screen\/customer\/","title":{"rendered":"Customer"},"content":{"rendered":"\n<p>When you place an order from the POS screen, you can either process the order for&nbsp;<strong>guest<\/strong> users, or you can associate an&nbsp;<strong>existing&nbsp;<\/strong>or a&nbsp;<strong>new user<\/strong> to it. This can be useful if you need to save customers&#8217; details like the billing and shipping information (for example for home delivery) or if you have special coupons for returning customers only and so on.<\/p>\n\n\n\n<p>Let&#8217;s see how to do that at the cash desk.<\/p>\n\n\n\n<p>At any time, you can open the <strong>Customer<\/strong> tab that&#8217;s on the right side of your Register screen.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/109.customer-tab.jpg\" data-rel=\"lightbox-image-0\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1518\" height=\"1452\" src=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/109.customer-tab.jpg\" alt=\"Customer tab\" class=\"wp-image-1252\" srcset=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/109.customer-tab.jpg 1518w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/109.customer-tab-300x287.jpg 300w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/109.customer-tab-1024x979.jpg 1024w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/109.customer-tab-768x735.jpg 768w\" sizes=\"auto, (max-width: 1518px) 100vw, 1518px\" \/><\/a><\/figure>\n\n\n\n<p>In the popup, will be able to choose from three different options:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/110.customer-profile-popup.jpg\" data-rel=\"lightbox-image-1\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1362\" height=\"690\" src=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/110.customer-profile-popup.jpg\" alt=\"Customer profile popup\" class=\"wp-image-1253\" srcset=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/110.customer-profile-popup.jpg 1362w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/110.customer-profile-popup-300x152.jpg 300w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/110.customer-profile-popup-1024x519.jpg 1024w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/110.customer-profile-popup-768x389.jpg 768w\" sizes=\"auto, (max-width: 1362px) 100vw, 1362px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Proceed as guest:&nbsp;<\/strong>click on this option to continue creating the order as a guest.<\/li>\n\n\n\n<li><strong>Load a customer profile: <\/strong>click on this option to create the order for an existing user; start typing the customer&#8217;s username or email address to select the user.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1362\" height=\"524\" src=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/111.load-customer-profile.jpg\" alt=\"Load customer profile\" class=\"wp-image-1254\" srcset=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/111.load-customer-profile.jpg 1362w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/111.load-customer-profile-300x115.jpg 300w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/111.load-customer-profile-1024x394.jpg 1024w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/111.load-customer-profile-768x295.jpg 768w\" sizes=\"auto, (max-width: 1362px) 100vw, 1362px\" \/><\/figure>\n\n\n\n<p>After loading the customer, you will be able to edit the user info, remove the selected user and decide whether to use that profile to complete the order, create a new user profile or proceed as a guest.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/112.customer-profile.jpg\" data-rel=\"lightbox-image-2\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1354\" height=\"862\" src=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/112.customer-profile.jpg\" alt=\"Customer profile example\" class=\"wp-image-1255\" srcset=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/112.customer-profile.jpg 1354w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/112.customer-profile-300x191.jpg 300w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/112.customer-profile-1024x652.jpg 1024w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/112.customer-profile-768x489.jpg 768w\" sizes=\"auto, (max-width: 1354px) 100vw, 1354px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Create new customer profile:&nbsp;<\/strong>click on this option to create the order for a new customer; complete the fields to create the profile with the customer billing details.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/113.create-customer-profile.jpg\" data-rel=\"lightbox-image-3\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1562\" height=\"1458\" src=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/113.create-customer-profile.jpg\" alt=\"Create customer profile\" class=\"wp-image-1256\" srcset=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/113.create-customer-profile.jpg 1562w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/113.create-customer-profile-300x280.jpg 300w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/113.create-customer-profile-1024x956.jpg 1024w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/113.create-customer-profile-768x717.jpg 768w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/113.create-customer-profile-1536x1434.jpg 1536w\" sizes=\"auto, (max-width: 1562px) 100vw, 1562px\" \/><\/a><\/figure>\n\n\n\n<p>Before saving the customer and completing the order, you&#8217;ll find the option to use the same billing info for the shipping.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/114.customer-shipping-info.jpg\" data-rel=\"lightbox-image-4\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\"><img loading=\"lazy\" decoding=\"async\" width=\"1534\" height=\"1428\" src=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/114.customer-shipping-info.jpg\" alt=\"Use same info for shipping\" class=\"wp-image-1257\" srcset=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/114.customer-shipping-info.jpg 1534w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/114.customer-shipping-info-300x279.jpg 300w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/114.customer-shipping-info-1024x953.jpg 1024w, https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/114.customer-shipping-info-768x715.jpg 768w\" sizes=\"auto, (max-width: 1534px) 100vw, 1534px\" \/><\/a><\/figure>\n\n\n\n<p>The new user will be then available in the <strong>Users<\/strong> tab on the backend, as well as their <strong>billing details<\/strong>.<\/p>\n\n\n\n<p>These are all the available fields for new and existing customers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>First name * <em>(required field)<\/em><\/strong><\/li>\n\n\n\n<li><strong>Last name * <em>(required field)<\/em><\/strong><\/li>\n\n\n\n<li><strong>Company<\/strong><\/li>\n\n\n\n<li><strong>VAT \/ CIF \/ ID<\/strong><\/li>\n\n\n\n<li><strong>Email * <em>(required field)<\/em><\/strong><\/li>\n\n\n\n<li><strong>Phone<\/strong><\/li>\n\n\n\n<li><strong>Address<\/strong><\/li>\n\n\n\n<li><strong>City<\/strong><\/li>\n\n\n\n<li><strong>Post Code<\/strong><\/li>\n\n\n\n<li><strong>Country<\/strong><\/li>\n\n\n\n<li><strong>State<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Please, make sure you fill out at least all required fields (First name, Last name and Email), otherwise, you will not be able to complete the order.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you place an order from the POS screen, you can either process the order for&nbsp;guest users, or you can associate an&nbsp;existing&nbsp;or a&nbsp;new user to it. This can be useful if you need to save customers&#8217; details like the billing and shipping information (for example for home delivery) or if you have special coupons for &hellip; <a href=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/pos-screen\/customer\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Customer<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,10],"tags":[],"class_list":["post-251","post","type-post","status-publish","format-standard","hentry","category-pos-screen","category-register-screen"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>YITH Point of Sale<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/pos-screen\/customer\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"YITH Point of Sale\" \/>\n<meta property=\"og:description\" content=\"When you place an order from the POS screen, you can either process the order for&nbsp;guest users, or you can associate an&nbsp;existing&nbsp;or a&nbsp;new user to it. This can be useful if you need to save customers&#8217; details like the billing and shipping information (for example for home delivery) or if you have special coupons for &hellip; Continue reading Customer\" \/>\n<meta property=\"og:url\" content=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/pos-screen\/customer\/\" \/>\n<meta property=\"og:site_name\" content=\"YITH Point of Sale for WooCommerce\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-28T15:37:28+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-15T13:32:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/wp-content\/uploads\/sites\/280\/2023\/12\/109.customer-tab.jpg\" \/>\n<meta name=\"author\" content=\"ausilia\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"ausilia\" 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