{"id":452,"date":"2020-02-03T15:55:55","date_gmt":"2020-02-03T15:55:55","guid":{"rendered":"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/?page_id=452"},"modified":"2020-02-03T15:55:55","modified_gmt":"2020-02-03T15:55:55","slug":"faqs","status":"publish","type":"page","link":"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"faqs\">\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tCan I sync the stock of my online store with my points of sale?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>Yes, you can. In that case, you have to set up a general stock value. Whenever you buy a product from the online store or from any of the available points of sale, the stock value will be decreased.<\/p>\n<p>If, on the other hand, you want to manage separate stocks for every of your store, please, enable the multi-stock option. You will be able to add a different value for each store and one for the online shop. Please, refer to this page for more information about <a href=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/settings\/stock-management\/\"><strong>stock management<\/strong><\/a>.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tHow can I accept credit card payments from a POS?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>The plugin allows you to record orders in your WooCommerce store, so, every new order will either be set to <strong>Completed<\/strong> (if no shipping info is specified) or to\u00a0<strong>Processing <\/strong>(if you have specified any shipping information in the order).<\/p>\n<p>The payment can be processed manually, so make sure, you only click on the <strong>Pay\u00a0<\/strong>button after the payment has gone through.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tIs there a specific POS credit card reader terminal that will work with your new POS system?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>No, no specific POS card reader terminal can be connected to the plugin, so every payment should be made manually.<\/p>\n<p>The plugin creates the order and assigns to it either the <strong>Completed <\/strong>status (if no shipping info is specified) or <strong>Processing\u00a0<\/strong>status (if there&#8217;s any Shipping line set).<\/p>\n<p>In the latter case, after the products have been delivered, you can <strong>manually <\/strong>switch the order status to <strong>Completed<\/strong> from\u00a0<strong>WooCommerce &gt; Orders<\/strong>.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tDo I have to connect any specific printer?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>No, no need to. You can print your sale receipts with any printer connected to your computer. The receipt template is responsive, so, the receipt will adapt to the paper format selected in your printer.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tDo you support WooCommerce payment methods?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>You can enable any payment gateway supported by your WooCommerce. Yet, the payment has to be processed <strong>manually<\/strong>. So, when you place an order, you&#8217;ll have to select the payment method, click on <strong>Pay<\/strong> and process the payment separately.<\/p>\n<p>Please, read more about this <a href=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/pos-screen\/how-does-the-payment-work\/\"><strong>here<\/strong><\/a>.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tDoes the plugin work with Elementor page builder?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>Yes, the plugin works well. It does not interfere with pages built with Elementor, so you can use both plugins on your site without any issues.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tCan I sell product with decimal quantities?\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>No, unfortunately, decimal quantities are not supported in the POS.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"faq\">\n\t\t\t<div class=\"faq-title\">\n\t\t\t\tNF525 French regulation for POS\t\t\t<\/div>\n\t\t\t<div class=\"faq-text\">\n\t\t\t\t<p>YITH Point of Sale provides just an interface to place orders, the same as you could place via online checkout.<\/p>\n<p>You should talk about how to declare those sales with your financial advisor. Our plugin creates orders using WooCommerce API, nothing more.<\/p>\n<p>For example, the NF525 norm wants the &#8220;transactions&#8221; cannot be modified after being placed and this is NOT true for WooCommerce orders.<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-452","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>YITH Point of Sale: FAQs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/docs.yithemes.com\/yith-point-of-sale-for-woocommerce\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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