Purchased tickets

In order to view the complete list of all tickets purchased so far, you can access to the Tickets section in your WordPress backend.

Tickets

By clicking on each ticket, you can view the details.

Ticket details

Tickets can be filtered by date of purchase.

Filter ticket by date

Google Calendar

Thanks to the integration with Google Calendar, users can add the event to their own Google Calendar just with one click.

The event will be synced to Google Calendar only if users explicitely ask for that by clicking on the Export to Google Calendar option that can be found both in the order confirmation email (as shown in the following image) and in the Details page of the related order.

Export to Google Calendar

When you click on it, the Google Calendar page will automatically open and the event will show up as well.

Google Calendar

Barcode on the ticket

By using the plugin in combination with YITH WooCommerce Barcode and QR Codes, you can generate a barcode automatically for each new ticket created.

To do it, it is essential to enable the entry “Display barcode” for the event product.

Enable ticket barcode

Choose what you want to show on the ticket from:

  • ticket barcode
  • event barcode
  • order barcode

Bar code in ticket

With YITH WooCommerce Barcodes enabled, you can search and check-in the tickets by scanning the barcode in the search form shown with the shortcode of YITH Event Tickets plugin.

For further information about the shortcode, go to this page.

 

Event Calendar

The YITH Event Tickets Calendar widget allows you to show a calendar with all scheduled events on your website sidebar.

YITH Event Tickets Calendar widget

Check-in ticket

You can mark tickets as “checked” both from the backend and frontend, taking advantage of the shortcode “Check-in Event ID”.

Manual check-in

Set ticket as checked

From the front end, you can also apply the automatic check-in for the tickets.

Enable the checkbox “Automatic check-in” highlighted in the following image.

Enable automatic check-in

From now on, all the tickets returned as a search result will be marked as “checked” automatically.

How to export tickets to CSV file

The export feature allows exporting data of several tickets to a CSV file simultaneously.

There are two ways to export the tickets.

1. EXPORT FROM BACKEND

Export all the tickets purchased for an event.

Go to the event product page, click on the tab “Export Ticket” and then on the button “Export to CSV”. 

Export ticket

While exporting, you can exclude additional fields and services.

Exclude fields and service from the export

2. EXPORT FROM FRONTEND

The other way is to export from the front end by taking advantage of the shortcode [check_in_event]. For further information related to the shortcode, click here.

Export tickets by shortcode

The shortcode creates the complete list of tickets linked to the specified product.

By clicking on the button “Export CSV”, you will get the CSV file including all the tickets available in the table.

 

 

Shortcode

Learn about how to use the shortcode available in the plugin.

Add the shortcode [check_in_event id = <the _event_id>] to one of your site pages replacing <the_event_id> with the even product ID.

For example, [check_in_event id = 220]

Event product ID

A Table, visible only to users accessing the site as administrator or shop manager, will show in the front end, including the complete list of the tickets linked to the selected event product.

Tickets table

Click on the ticket to access its data.

Ticket details

By default, the search occurs by inserting the ticket number.

Search by ticket number

If you are using the plugin in combination with YITH WooCommerce Barcodes and QR-Codes, the search can be done by scanning:

  • the order barcode: this returns the list of tickets linked to that order (the order must include the event product used by the shortcode)
  • the ticket barcode: this returns ticket data if the selected event includes a ticket with the barcode 

Export

From the table, you can export a single ticket or all the ones included in the list.

Export tickets by shortcode

Check-in

The check-in for the tickets can be applied manually or automatically.

When manual, you have to click on the related button available on each ticket.

Set ticket as checked

If you choose the automatic check-in, you need to enable the checkbox “Automatic check-in” highlighted in the following image.

Enable automatic check-in

From now on, for each search, the automatic check-in will apply to all the tickets shown as search result.

 

YITH WooCommerce Barcode and QR Codes

By using the plugin in combination with YITH WooCommerce Barcode and QR Codes, you can generate a barcode automatically for each new ticket created.

To do it, it is essential to enable the entry “Display barcode” for the event product.

Enable ticket barcode

Choose which type of barcode you want to display on the ticket:

  • ticket barcode
  • event barcode
  • order barcode

Bar code in ticket

With YITH WooCommerce Barcodes enabled, you can search and check-in the tickets by scanning the barcode in the search form shown with the shortcode of YITH Event Tickets plugin.

For further information about the shortcode, go to this page.

In order to automatically check-in the scanned tickets, you need to enable the ‘automatic check in’ option.

Note: click on the ticket number field, before you start scanning

If you do not select that field, click on that field, the number will not appear. The number will appear in the input you have selected.

automatic scan

With the ‘automatic check in’ selected, the scanned ticket number will automatically appear as ‘checked in’.